Join to apply for the (Senior) Technical Writer (m/f/x) role at Dynatrace
Your role at Dynatrace Dynatrace Documentation is a critical asset in driving user adoption of our unified observability, security, and business platform, providing navigation through the multi-faceted functionality Dynatrace offers and helping users extract the most value out of Dynatrace. Our team develops the Documentation and enables other Dynatracers to contribute to it.
As a Technical Writer, you’ll own documentation for a product area and work closely with development teams to deliver the documentation for them.
* You’ll create concise, clear, and accurate product explanations that can be easily grasped by non-technical users.
* Serve as an editor for fellow technical writers and documentation contributors.
* Be the first adopter of Dynatrace.
* Use your technical knowledge to navigate complex use cases and document them in an easy-to-consume way.
* Be a user advocate, connecting the perspectives of developers and users together.
* Provide guidance for documentation contributors to enable them to work autonomously.
* Share your knowledge and expertise and mentor fellow technical writers.
* Work in the docs-as-code process using a markdown-based static site, VSCode, and Git.
* Work within a truly global R&D team, including software engineers, product managers, and designers, with offices in Austria, Poland, Spain, Estonia, Israel, and the US.
What Will Help You Succeed
* A technical degree paired with writing experience in writing OR a linguistic degreepair with technology-related experience.
* 3+ years of experience in technical communication, with a focus on creating user documentation for software.
* Superb level of English.
* Ability to produce clear, precise, and conversational copy for the web.
* Ability to learn quickly and drive to learn constantly.
* Ability to understand both developers and users of software.
* Excellent written and verbal communication skills.
* Experience in an agile software development environment.
* Proficiency in Markdown, Git, Jira, and PowerShell.
Adding a portfolio of your writing examples will benefit your application.
The following technical proficiencies will benefit you
* Knowledge of any programming language and experience in using it.
* Knowledge of any query language and experience in using it.
Why you will love being a Dynatracer
* Dynatrace is a leader in unified observability and security.
* We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
* Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
* The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
* Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Software Development
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