About BYD
Our Purpose is to build a zero-emission future that reconnects humanity with nature. We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.
BYD is a leading, high-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit.
BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all-electric cars, all-electric buses, and all-electric forklift trucks.
Location
Vienna, Austria, Europe
Department
European Auto Sales Division
Reporting line
To BYD Europe Aftersales Management & Country Manager Austria
About Denza
Denza is the new premium brand from BYD, the world’s largest manufacturer of electrified vehicles, headquartered in Shenzhen, China. Founded in 2010 as a joint venture between Mercedes-Benz—the inventor of the internal combustion engine—and BYD—a global leader in New Energy Vehicles—Denza embodies a shared vision for the future of electric mobility. As part of its global expansion, Denza is entering the Spanish market with a strong commitment to innovation, design, and sustainability. Focused exclusively on premium new energy vehicles, Denza aims to co‑create with users an intelligent, safe, and emotionally engaging driving experience. Its flagship model, the Denza Z9 GT shooting brake, reflects the brand’s cutting‑edge technology and distinctive identity.
About The Role
As Denza makes its debut in Austria, we seek a dedicated and proactive After Sales Manager to lead and support the successful market entry and sustainable positioning of the brand. In this capacity, you will play a pivotal role in establishing Denza’s After Sales operations across Austria, serving as a key project manager and primary liaison between Denza and the After Sales and network development teams.
You will hold responsibility for developing a robust network of service partners, ensuring comprehensive service readiness at the time of product launch, and overseeing key aftersales projects in close collaboration with both internal stakeholders and external partners. This role presents a unique opportunity to shape the customer experience for a premium electric vehicle brand from its inception, leveraging the extensive infrastructure and expertise of BYD—one of the world’s foremost new energy vehicle manufacturers.
Key Objectives & Responsibilities
Establish and manage Denza’s After Sales operations in Austria in strong cooperation with the network team.
Act as the primary liaison with Denza's After Sales teams.
Develop and manage a high-quality service partner network.
Ensure full-service readiness for market launch and beyond.
Drive and manage cross‑functional aftersales projects.
Required Skills, Qualifications, and Experience
Strong experience in automotive After Sales operations and project management.
Excellent stakeholder management and communication skills.
Familiarity with Austrian automotive service standards and dealer/service network structures.
Hands‑on mentality with a structured, solution‑oriented approach.
Fluency in English and German (spoken and written). Chinese is a plus.
Willingness to travel within Austria and to international locations. Approx. 25% travel activity.
Valid Class B driver’s license required.
Several years of relevant professional experience.
We offer
Job in a fast‑growing company and industry which represents sustainable technology.
Performance and experience based competitive remuneration, KPI variable salary, company car (if applicable).
Several years of relevant professional experience.
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