Team Leader (Commercial Food and Beverage)
5 weeks Annual Leave, Discounts & Loyalty Program!
Working at IKEA has its benefits and rewards:
1. Leave entitlements – 5 weeks Paid Annual, Paid Parental, Family & Community and much more
2. 24/7 access to our Employee Assistance Program for health and wellbeing support
3. Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
4. Free Co-worker parking
5. Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
6. Bonus programme (where eligible)
7. Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional information:
* This role is Permanent Full-time, 76hrs/fortnight
* The Hiring Manager for this role is Virginia Williams- Unit Food Commercial Manager
* The internal title for this role is IKEA Food Team Leader
* Applications close Thursday 15 May 2025
* As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).
About this work area
As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:
1. Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience.
2. Supporting with the recruitment and onboarding new team members to set them up for success
3. Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented.
4. Monitoring inventory levels and ordering supplies as needed
5. Supporting with the rostering of co-workers to make sure that the department is adequately covered at all times
6. Ensure that the Food Commercial areas such as the Restaurant and the Swedish Food Market are efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience
7. Actively sell our IKEA Food products that customers love and find creative ways to merchandise and drive sales.
Who you are
As an IKEA Food Team Leader you are:
1. An inspirational leader who, through your passion and love for food can drive your team to deliver exceptional customer experiences.
2. Someone with previous leadership experience in a FMCG environment, or in commercial hospitality
3. Able to confidently work in a fast-paced environment and problem solve on the go
4. Wanting to develop further within the business, as this role will be a part of the succession plan for other management roles
5. Experienced working closely with the co-workers and championing a customer-centric approach, ensuring that customers leave satisfied.
6. Able to effectively communicate with stakeholders at all levels to consistently deliver operational excellence.
#J-18808-Ljbffr