Local Engagement Officer - Culturally and Linguistically Diverse Communities
* Several casual positions available
* Recruiting for roles throughout all of Australia
* Work flexibly across weekdays, evenings, and weekends.
* $42.65 per hour (inclusive of 25% casual loading), plus superannuation
Join us as a Local Engagement Officer for culturally and linguistically diverse communities and help ensure every voice is heard, respected, and counted!
We are seeking people with experience engaging with culturally and linguistically diverse communities to support participation in the Census. This is your opportunity to be part of something meaningful, contribute to positive change, and help shape the future.
About the Census
The Census of Population and Housing (the Census) is the most comprehensive snapshot of Australia and tells the story of how we are changing. It helps us understand what we need now, and into the future.
The Census is run every five years. It’s one of the largest and most important collections to count the number of people and houses in Australia. The Census asks questions about your age, country of birth, cultural background, living situation, work and education. It’s used to estimate Australia’s population, distribute government funds, and plan services for individuals, families and communities.
The next Census will be held in early August 2026.
About the Role
The Local Engagement Officer (LEO) role is critical to ensure the ABS delivers on its commitment to improve the quality and relevance of Census data for people of culturally and linguistically diverse backgrounds.
Local Engagement Officers contribute to their community and Australia. They help the Census to collect data and make statistics, which informs services for their community and helps build a better future for everyone.
Local Engagement Officers will represent the ABS and be its direct link with community groups and key stakeholders. As a Local Engagement Officer, you will work a mix of weekdays, evenings and weekends and will be responsible for supporting engagement and Census collection activities with culturally and linguistically diverse communities, people and organisations.
As a Local Engagement Officer, you will:
* Interact with culturally and linguistically diverse communities to raise awareness and respond to questions about the Census. This may include delivering information and fill-in-the-form sessions where required.
* Connect with culturally and linguistically diverse communities through respectful and inclusive engagement.
* Participate in training and receive and distribute field materials as needed.
* Recruit, train, manage and support local field staff, and ensure they are well equipped to support people to complete the Census, particularly those from culturally and linguistically diverse backgrounds.
* Be responsible for engaging with venues in the organisation of Census Pop-up Hubs including Work Health and Safety (WHS) checks.
* Complete all relevant administrative duties, including completing and approving timesheets for your team.
* Look after your own health and safety and make sure your actions don’t put others at risk — including fellow Census field workers.
* Work independently and travel to various work areas across your area of responsibility.
* Work both from home and in the field, using your own vehicle to move around the work area.
* May be required to assist with follow up when Census forms are not returned.
Key Responsibilities and Experience:
* Lived experience and/or experience working with and supporting people from culturally and linguistically diverse backgrounds.
* Experience working with community organisations and services, local councils and other related sector networks.
* Experience engaging with culturally and linguistically diverse communities and the ability to build and foster relationships at a local level.
* Self-motivated, able to work and make decisions independently.
* Ability to communicate effectively and in a culturally safe manner with people from diverse backgrounds.
* Ability to lead and manage a team in a busy, high-volume environment operating with tight deadlines and working variable hours.
* Good attention to detail and a keen eye for accuracy.
* Ability to organise, promote and run local events, liaise with venue providers and conduct WHS assessments on the safety and suitability of event venues.
* Skills in administration, including using IT applications and following set procedures.
* An ability to use electronic devices such as mobile phones and tablets.
* An ability to manage deliveries, distribution and return of Census materials from multiple locations.
Other information
These roles are available across multiple regions, and in the application form, you will be asked to nominate the region where you would like to apply.
You only need to submit one application to be considered for the Local Engagement Officer, Culturally and Linguistically Diverse Communities position.
Read more about this role in the attached Application Information Kit.
Have more questions? Call our Recruitment Support Line On 1300 100 557.
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