## Service Technician Coordinator應徵remote type: On-Site (5 days)locations: 奧地利布倫安姆蓋比格time type: 全職posted on: 24 天前刊登job requisition id: JR-2671成為我們使命的一份子!作為全球領先的企業,致力於為建築、住宅及交通運輸創造舒適、永續且高效的氣候解決方案,我們有責任將地球放在首位。對於 Trane Technologies 及旗下業務,包括 Trane 和 Thermo King,永續發展不僅是我們的經營方式,更是我們的核心事業。你是否敢於直面世界的挑戰,並看見具有影響力的可能性?你是否希望為創造更美好的未來貢獻一己之力?如果你的答案是肯定的,我們誠摯邀請你加入我們,一同勇敢挑戰永續世界的無限可能。了解我們為你量身打造的福利,助你在工作與生活中蓬勃發展。我們勇往直前。工作地點:On-Site (5 days)This position serves as the Service Technical Coordinator for the country, operating within a compact team and reporting directly to the Country Leader. As the Service Technical Coordinator, the individual will play a central role in planning, coordinating, controlling, and directing the activities of operational resources. A key responsibility will be ensuring the effective execution of service agreements and repair work.The role requires strong organizational capability, technical understanding, and the ability to work independently while maintaining close collaboration with service teams. Daily activities will include customer interaction, communication with Field Technicians. Through effective intervention planning and resource alignment, the Service Technical Coordinator will support high‐quality, timely, and efficient service delivery across the country.**Responsibilities:*** Coordinates service resources and assign team members to project.* Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability.* Interacts and communicates with all Service Sales Engineers and HVAC FSR to assign/dispatch HVAC Technicians* Coordinates operations interaction with the Parts Department and Acquisition, as necessary.* Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests.* Generates work orders, reviews project paperwork, forwards project paperwork to Project Administrators, and generates various reports.**Requirements:*** Degree in a technical field, preferable within refrigeration field.* 3-5 years of refrigeration experience.* Excellent Customer Service skills - need to be comfortable and effective on the phone.* Must be organized with the ability to multi-task and prioritize daily interruptions.* Strong attention to detail and enjoy working in fast paced environment.* Knowledge of Word, Excel, Outlook, and Windows.* Flexibility to work overtime as required.* Experience in office work administration.* Familiarity with the operation of Energy Management Systems, HVAC Systems and/or Temperature Controls preferred.**What we offer:*** Annual bonus.* Private Medical Insurance.* Life Insurance.* Flexible work time – can start between 6:00-9:00am我們提供具競爭力的薪酬以及完善的福利和相關計劃。我們是一家提供平等就業機會的雇主;所有符合資格的申請者,無論其種族、膚色、宗教、性別、性取向、性別認同、國籍、懷孕狀況、年齡、婚姻狀況、身心障礙、受保護退伍軍人身份或任何依法受保護的身分,均會獲得公平的就業考量。
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