Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Conference and Banqueting Operations Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
* Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
* Supervise execution of events: Plan, organize, and execute various banquet events such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
* Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards
* Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage, Event Services, Property Operations, Audio Visual, and Housekeeping
* Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event
* Manage team performance: Oversee banquet staff, including scheduling, supervision, coaching, and recognition
* Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
Qualifications
* A passion for spreading the light and warmth of Hospitality
* Acting with Integrity and always doing the right thing
* Inspiring others through Leadership
* A belief that Teamwork drives the best outcomes
* A sense of Ownership and accountability
* A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact
Benefits
* Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world‑class hotels through our Go Hilton travel program
* Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
* Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
* Mental health resources – Through our Care for All hub, we provide resources to help Team Members to care for themselves and loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP)
* Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.
#J-18808-Ljbffr