SubtitleYou speak Mandarin and have customer service in focusKnow-how That I Bring AlongYou work with exceptional accuracy and enjoy handling information preciselyIdeally you bring experience in handling large volumes of data in the fast moving e-commerce process, however, it is not a mustYou take initiative, act proactively and are eager to learnYou are communicating fluently in Mandarin and English, and have a strong solution-oriented work approachHigh level of customer service and professional attitude are your natural competencesTasks that inspire me You analyse shipment data with great accuracy in order to ensure smooth delivery of goods in e-commerceYou monitor, identify and follow-up on possible irregularites and are informing customer on each stepYou respond to inquiries and provide timely feedback in a highly professional mannerYou prepare invoices withing defined timelinesOffers that convince meCareers paths are as individual as our traffic routes. We respect that and discuss your working hours, payment and everything that goes with it personally with you - we define the goals together. The minimum salary based on collective agreement amounts to EUR 2, gross/month, however, we offer competitive compensation package based on qualifications and experience.