This role shares leadership responsibility with the Technical Lead and holds disciplinary leadership for the team. Acting as a key interface between technology, people, and operations, the Team Leader ensures smooth collaboration within the team and across departments while creating a structured, motivating, and high-performing working environment.
With a strong background in games operations and delivery, the role balances day-to-day operational leadership with people development, resource planning, and cross-functional coordination, ensuring both business continuity and team growth.
Your tasks
Lead the team’s operational priorities, ensuring transparency, focus, and timely resolution of ongoing topics and escalations
Act as the primary people leader for the team, covering HR-related topics such as development, performance management, conflict resolution, motivation, and labor-law-related matters
Manage team resources on an operational level, including vacation planning, time compensation, and workload balancing in line with business needs
Drive effective collaboration within the team and with internal and external stakeholders, acting as a central interface across departments
Establish and maintain efficient meeting structures, communication routines, and a well-maintained team knowledge base
Lead onboarding and integration of new team members, ensuring cultural fit, clarity of expectations, and smooth ramp-up
Support recruitment activities together with the Technical Lead, from role definition to candidate selection
Enable continuous knowledge sharing and ensure critical know-how is transferred and retained within the team
Contribute to team development by supporting individual career paths, development plans, and regular performance feedback in close alignment with the Technical Lead
Share responsibility for cost-center topics and act as an interface to Controlling and Accounting
Your profile
Several years of experience in operations or support environments, ideally within the iGaming industry
First hands‑on experience in leading teams, with a strong interest in people development and disciplinary leadership
Educational background in Computer Science, Business, or a related field (HTL, Bachelor’s, or equivalent professional experience)
Solid understanding of the software product lifecycle and operational delivery processes
Experience communicating effectively across different levels of an organization and with external partners
Strong organizational and coordination skills, combined with a proactive and structured working style
Confident use of MS Office tools; familiarity with Jira and Confluence is an advantage
Excellent command of written and spoken English; additional languages are a plus
Team-oriented mindset with strong communication skills and a clear motivation for continuous personal and professional development
Our offer
We believe great work happens when people feel supported, inspired, and balanced. By supporting our employees, we create an environment where everyone thrives and reaches their full potential. That’s why we provide:
Flexible working hours and a hybrid model that fit your lifestyle, backed by a strong culture of work‑life balance
A dedicated training budget to explore new skills, deepen your expertise, and shape your career journey
A welcoming office atmosphere at our Vienna HQ with daily fresh fruit, a wide range of teas, fair‑trade coffee, and meals at our company‑subsidized restaurant
Subsidized public transportation, plus access to pool e‑bikes and e‑cars — for both business and personal use
Plenty of ways to stay active and connected, from our on‑site fitness room and MyClubs app points to regular sports and company events
Attractive local employee discounts and healthcare benefits that make everyday life a little easier
We are proud to offer a competitive base salary range of 78.000 - 83.000 EUR gross/year (paid in 14 salaries), thoughtfully designed to align with industry standards, taking into consideration the candidate's qualifications, skills, and relevant experience
About Greentube
Greentube GmbH
Wiedner Hauptstraße 94, 1050 Wien
www.greentube.com
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