Business Process Manager – Sales & Lead Management (f/m/x)
As a Business Process Manager – Sales & Lead Management (m/f/d), you will be responsible for the continuous optimization and adaptation of lead and sales processes.
You will ensure these processes are utilized efficiently and enable maximum success in the sales domain. Your tasks include close collaboration with specialist departments and IT to develop tailored solutions for process optimization.
Responsibilities:
* Continuous development, documentation, and optimization of sales processes to enhance efficiency and competitiveness
* Aligning processes and process changes with relevant departments
* Collaborating with key users in global sales branches and the internal IT department
* Advancing and adapting process monitoring and conducting regular process audits
* Participating in various projects, including the implementation of a new global CRM tool
Requirements:
* Completed higher education in business administration, international management, marketing, or a related field, and/or extensive professional experience
* Experience in process management
* Solid user knowledge of at least one common CRM tool such as Salesforce, SAP, or MS Dynamics (knowledge of SAP SD is an advantage)
* Excellent communication skills in German and English, both written and spoken
* Independent, structured, and solution-oriented working style
* Assertiveness and perseverance
* Experience in intercultural communication is an advantage
* Willingness to travel
We offer you:
* A reliable and long-term workplace in our expanding and international high-tech company
* An innovative company culture that promotes technical excellence guaranteeing us the position of a technological leader in the global market
* A value-oriented working environment that fosters friendly, supportive cooperation between colleagues and, at the same time, provides room for involvement, dedication and individual responsibility
* Individual training and onboarding
* Work Outside Office (occasion-related possibility to work outside the office)
* Professional and personal development
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