Position
Are you a highly motivated and detail-oriented professional with strong commercial acumen? As our Sales Coordinator, Off‑Trade, you will be instrumental in supporting the Sales Director Off‑Trade and the broader Off‑Trade team. You will ensure effective and efficient management and coordination of all sales‑related business processes. This includes acting as the core interface and communicator between Off‑Trade and Customer Service, and overseeing sales‑related back‑office workflows, collaborating cross‑functionally with departments like On‑Trade, Supply Chain, Marketing, and Finance.
Job Responsibilities
Sales Support & Account Coordination
* Provide full administrative, operational, and analytical support for key accounts, ensuring excellent customer service.
* Act as a key point of coordination for customers on operational topics.
* Communicate product innovations, limited editions, giftbox offers, vintage changes, and supply‑related information to customers.
* Prepare and share sales materials with customers (e.g., sales folders, product pictures, presentations, pricing updates).
* Actively support volume and quality planning per account, ensuring alignment with allocations and supply chain quotas.
* Track promotional performance, analyse results, and share relevant insights with the Off‑Trade team and Marketing.
* Support in the preparation of customer meetings.
Order, Pricing & Contract Management
* Check and validate daily all Off‑Trade customer orders (SKU, EAN, price, delivery date, etc.) and communicate discrepancies to buyers/planners.
* Control pricing and condition schemes by customers, ensuring accuracy and compliance.
* Process customer complaints related to pricing discrepancies.
* Handle the approval flow for annual customer contracts and customer invoices, in line with internal compliance guidelines.
Accruals, Trade Spend & Financial Controlling
* Monitor and manage accruals in line with customer agreements and VISTEX, maintaining a clear and accurate overview of trade spend budgets.
Forecasting & Allocation Management
* Ensure volume planning and phasing are accurate, aligned with supply chain quotas, and supported by strong forecast accuracy.
* Monitor allocations at quality/SKU level based on available volumes.
Representation
* Live our mission of crafting experiences to lead the future of Luxury Wines & Spirits, from nature to communities.
* Constantly increase your own brand and product knowledge to communicate the passion and inherent qualities of our products to the full range of audience, from novices to professionals.
Profile
Education
* Professional education (mid- / high-level), Bachelor or Master degree in Commercial or Business Administration with clear emphasis on Sales and Controlling.
Professional experience & know how
* First experience in sales and account management, ideally within a luxury products company.
* Strong coordination skills in business support: detail-oriented, with proven ability in data analysis & evaluation, including reporting & presentation formatting.
* Ability to work effectively in a fast‑paced matrix organization, managing deadlines & priorities, and structured workflows.
* We are looking for a dynamic and experienced candidate with strong administrative and organizational skills in the commercial sector, who is keen to develop their career further, potentially within Key Account Management.
Languages
* German (fluent written & spoken) as a must.
* English (fluent written & spoken) is required.
* French is a plus.
Other Skills
* Business thinking
* Strong analytical skills
* Proactivity
* Structured and methodological approach
* Elaborated IT skills: Proficient in MS Office (advanced Excel & PPT skills), SAP and BI‑Tools like Salesforce & Qlik Sense.
* Good interpersonal and communication skills
* Team player, collaborative
* Confidentiality sense
* Affinity to wines and spirits category is a plus
* Comfortable working in a matrix organization with multiple stakeholders and reporting lines.
Additional Information
Benefits
* Employee discounts for own products and corporate benefits.
* E‑Bike Leasing, monthly meal allowance, Wiener Linien Jahreskarte.
* Comprehensive training and an excellent working atmosphere and modern working equipment.
* Opportunities for further training and (international) development within LVMH.
Contract
* Start date as of now
* On external basis
* For this position, a collectively agreed minimum salary of € 2,509.00 gross/month (Collective Agreement for Handel) applies. A market‑compliant overpayment is intended with appropriate qualifications and experience.
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