Service Area Manager | Fixed Term Contract
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As the Service Area Manager, you will lead our Aged Care Assessment team across NSW & QLD. This role is responsible for the overall leadership, performance, and day-to-day operations of the team to ensure we provide high-quality assessments in partnership with older Australians.
Key responsibilities:
* People and team management: Manage, mentor, and inspire your team to ensure an optimal client experience through a strong, connected team.
* Operational Performance: Implement strategies to keep your team highly engaged, committed to achieving the best outcomes for clients, and exceeding contractual requirements.
* Service Delivery: Ensure consistent high-quality services are provided to older adults and their families/carers.
* Relationship and Stakeholder management: Collaborate with internal and external stakeholders to build strong relationships and a shared purpose.
Benefits:
* Grow your career with us across APM
* Variety in your role as well as flexible working arrangements
* Benefit from our additional leave purchase option
* Discounted gym and health insurance
* Novated car leasing
* Access to numerous discounts and offers through our reward and recognition platform
To be successful:
* Minimum of 3 years’ experience in a leadership role within Aged Care
* Proven success in managing, leading, and developing teams to reach their full potential
* Deep understanding of the needs and issues facing older people and their families/carers
* Strong business acumen and commercial awareness
* Extensive knowledge of Commonwealth policy and funding arrangements
At APM, we are strengthened by diversity. We are committed to an inclusive work environment where everyone is treated fairly and with respect. We encourage applications from people of all ages, nationalities, abilities, and cultures, including indigenous peoples, the LGBTQI+ community, and people with disabilities.
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