Retail Manager - 12 Month Fixed Term Contract - Forest Lake
At Savills Australia, you will help shape the future of the Australian property market as part of a property services firm renowned for excellence. With a history spanning over 150 years, Savills has been at the forefront of market innovation and delivering exceptional client service worldwide.
About the Role
We are offering a unique opportunity for a full-time Retail Manager to join our high-performing, dynamic Centre Management team. In this role, you will partner with retailers, providing strategic oversight and leadership as the 2IC to the Centre Manager. You will oversee two direct reports.
Role Responsibilities
* Develop positive relationships with high-performing retailers and assist those facing trading issues
* Ensure tenants adhere to Centre rules, lease terms, licenses, and permitted uses
* Respond promptly to customer and tenant queries and complaints
* Conduct regular Centre walks to proactively identify or resolve issues, engaging with tenants and customers
* Participate in annual budgeting and monthly forecasting, and report regularly on centre performance and initiatives
* Manage tenant income and expenses
* Deliver excellent customer experience and maintain presentation standards
* Implement changes to enhance shopping centre service levels
The Successful Candidate
* Extensive experience and knowledge in the retail industry
* Background in Shopping Centre Management, as a Centre Manager or senior Retail Manager
* Strong focus on retailer relationships and business partnership skills
* Advanced negotiation skills and financial acumen
* Excellent leadership and team management abilities
If property is your passion, and you thrive in a dynamic environment, Savills is about the people behind the property. Sound like you?
To apply, click on the "Apply" button below and complete our online application form.
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