Pay: Competitive
Location: Innsbruck/Tyrol
Employment type: Part-Time
Job Description
* Req#: REF14898V
A new customer enters the store. Your heart beats faster. A smile. A warm welcome. A cup of tea to slow down. You ask questions. You listen. You advise on our products. Plus a pampering hand massage with your favourite product at the water island. The customer is deeply relaxed, happy and thanks you. Your heart leaps again. Another satisfied customer.
Do you feel what we feel? Yes?
Then become a Rituals customer advisor.
WE ARE RITUALS
At Rituals, through our unique Home & Body products and our philosophy "The Art of Soulful Living," we aim to guide and support both employees and customers on the path to personal wellbeing, awakening their true potential, and enjoying the beauty of life. We are passionate about transforming everyday routines into meaningful moments. Find out more about Rituals here.
SHARE YOUR TALENT
As a customer advisor in the luxury segment, everything revolves around an unforgettable customer experience. This includes:
* Providing best-in-class customer advice, top customer service, and maintaining excellent operational processes (checkout, stock, inventory, etc.).
* Maintaining the presentation and cleanliness of products, sales areas, back office, and warehouse in accordance with Rituals standards.
* Collaborating closely with the team and store manager on initiatives to achieve goals, training, coaching, etc.
ENJOY OUR BENEFITS
We offer a permanent employment contract, employee discounts, comprehensive onboarding, a wide range of training and development opportunities, wellbeing initiatives & partnerships (e.g., Urban Sports Club), free snacks & drinks, regular product gifts, access to exclusive partner deals, and more.
The minimum salary according to KV for this position is €1,945.00 (entry-level salary in the first year of employment full-time), with potential overpayment based on experience and qualifications.
BE YOURSELF
Whether you've been a Sales Associate, Beauty Advisor, Sales Assistant, Sales Consultant, or Client Advisor — show us who you are!
* You are not just a salesperson but a results-oriented consultant with an affinity for beauty. Experience in retail, luxury retail, cosmetics, fashion, cruise ships, hotel industry, gastronomy, or luxury gastronomy is preferred. A retail sales training is advantageous but not mandatory.
* You possess excellent storytelling and communication skills.
* You are positive, empathetic, team-oriented, digitally savvy, eager to learn, and flexible.
WE LOVE DIVERSITY
Our Rituals family is composed of diverse individuals with unique backgrounds, identities, and abilities. We foster a safe, respectful, and engaging environment where everyone feels valued, appreciated, and has equal opportunity and a sense of belonging.
CELEBRATE A NEW CAREER WITH RITUALS
Apply online now and follow our career pages on LinkedIn & Xing for exclusive insights into Rituals. We look forward to welcoming you!
YOUR BODY. YOUR SOUL. YOUR RITUALS.
About the company
Founded in 2000, Rituals draws inspiration from natural ingredients and ancient Eastern beauty and wellness traditions. We believe happiness can be found in the smallest of things.
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