As an international recruitment agency specializing in premium and luxury sectors, we are currently looking for a passionate and service-oriented Sales Associate to join one of our esteemed clients – a globally renowned luxury brand – at their elegant boutique located in the heart of Vienna.
This is a unique opportunity to represent a prestigious House and deliver a best-in-class client experience in one of Europe’s most refined capitals.
As a Sales Associate, you will be the ambassador of the brand and ensure the boutique maintains its high standards of service and excellence.
Your main duties will include:
* Providing an exceptional and personalized customer experience to local and international clientele
* Actively welcoming and advising customers, understanding their needs, and guiding them through the brand universe
* Building and maintaining strong client relationships through clienteling, CRM tools, and follow-ups
* Contributing to the achievement of sales targets individually and collectively
* Managing all steps of the sales process, including upselling and cross-selling
* Supporting in merchandising and stock management (replenishment, inventory, product care)
* Ensuring impeccable visual presentation and cleanliness of the boutique at all times
* Participating in boutique events and representing the brand image with elegance and discretion
* Complying with all internal procedures and operational excellence standards
* Previous experience in retail sales, ideally in the luxury, fashion, jewelry, or cosmetics sectors
* Strong customer service orientation with a refined and polished presentation
* Excellent communication skills and emotional intelligence
* Fluent in German and English; are a plus
* Ability to work in a dynamic, demanding, and client-focused environment
* Passion for luxury, aesthetics, and attention to detail
* Flexible and team-oriented mindset
What We Offer:
* A permanent contract within a prestigious international luxury brand
* A dynamic and elegant working environment in the center of Vienna
* Continuous training and career development opportunities
* A competitive salary in accordance with the Austrian collective agreement (with overpayment possible based on experience)
* Attractive commission scheme and staff benefits
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales, Customer Service, and Distribution
* Industries
Retail Luxury Goods and Jewelry
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