As a Housekeeping Supervisor, you should be flexible in your daily routine as The Social Hub is an ever-changing vibrant hotel. Your job is to ensure excellent cleanliness and spot-on rooms. You should be used to a flexible working routine and have great communication skills.
Your mission, should you choose to accept:
You will report directly to the Housekeeping Manager and are mainly responsible for the cleaning of hotel and student rooms. Additionally, you will oversee the cleanliness of shared kitchens and public areas of the hotel.
Who We Are:
Known for being rule-breakers in hospitality, TSH offers a fun, creative, and inspiring environment where everyone can work, stay, learn, play, and be themselves. We operate like a hotel but offer much more, including student accommodation, long and short stays, gyms, talks, events, rooftop bars, eat & drink escapes, community, and coworking spaces. Based in the Netherlands, Germany, Austria, Italy, France, and Spain, with new openings planned, our hybrid hospitality concept aims to go global.
What You’ll Do:
1. Ensure the hotel is sparkling clean 24/7.
2. Coordinate work activities with external cleaning partners for rooms, kitchens, restaurant, and coworking areas.
3. Supervise and monitor the performance of external cleaning partners according to contracts.
4. Plan and organize student check-ins and check-outs.
5. Maintain overall quality and cleanliness of rooms through daily, weekly, and monthly workflows.
6. Ensure adequate stock levels of all supplies.
7. Organize and manage storage areas.
8. Evaluate records to forecast staffing needs.
9. Recommend improvements to enhance room quality and operational efficiency.
10. Inspect the building to identify repair or replacement needs and advise management.
Who You Are:
1. At least 2 years of experience as a housekeeping supervisor or manager.
2. Fluent in English; proficiency in German (spoken and written) is required; additional languages are a plus.
3. Highly organized and detail-oriented.
4. Exceptional at structuring and managing a housekeeping department.
5. Calm under pressure and capable of multitasking effectively.
6. Legally permitted to work in Austria.
What We Offer:
1. The chance to work and grow within a dynamic, international organization that is a game-changer in hospitality.
2. Opportunities for professional development and future career advancement.
3. Discounts across all our properties in Europe for you, your friends, and family.
4. A vibrant workplace with events, fun colleagues, and comprehensive benefits.
We value authenticity and diversity. We welcome applicants regardless of nationality, gender, age, sexual orientation, religion, or culture. Be yourself and bring your unique perspective to our team.
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