RA_12508Innsbruck, AustriaProfessionalsFull-Time 38.5 hYour TasksPerforming tasks in a timely and accurate manner, in full compliance with post-market surveillance, vigilance, and complaint-related quality system procedures and processes (incl. in electronic quality management systems and databases)Following defined procedures for review and closing complaint investigations as well as performing incident reporting and other vigilance activities in accordance with applicable country requirementsPreparing and approving incident reports to the Competent AuthorityCompiling and analyzing post-market surveillance data for product submissions and annual reports, including PSUR/PMSR/PRER (inlc. updates of PMSPs as required)Supporting implementation of Field Actions as requested as well as initiating non-conformity reports and providing data from complaint database to CAPA team when requestedYour ProfileUniversity/ FH degree, ideally with technical or medical focus e.g. medical engineering, electrical engineering, industrial engineering, biological scienceWork experience in the field of Quality Management, previous experience in complaint handling, vigilance or post-market surveillance activities would be a plusExcellent communication skills in written and spoken English, German skills are a plusMS Office proficiency and good general computer skillsProfound organizational skills, analytical thinking, be self- motivated and have detail orientated approachYour BenefitsCentral LocationEmployee DiscountsFamily-FriendlyFlexible HoursInternational EnvironmentWorkplace Well-BeingFurther InformationMinimum Salary:Salary will be determined based on professional experience; the formal minimum salary according to Collective Bargaining Agreement is € 46,781.00.Earliest Entry Date:This position is to be filled immediately.Your Contact Person:If you have any questions please contact Caroline Schenk.About MED-EL:MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,000 employees around the world.Want to join a company that helps bring the joy of sound to people with hearing loss? Apply now