The job description is comprehensive but can be improved in terms of formatting and conciseness. Here is a refined version:
Global Product Support Engineer (all genders), Villach
Client: Lam Research
Location: Villach
Job Category: Other
EU work permit required: Yes
Job Reference: 901857853e14
Job Views: 7
Posted: 27.04.2025
Expiry Date: 11.06.2025
Job Description
Join the CSBG Global Product Support Team at Lam Research AG Villach. You will provide technical support for complex electro/mechanical equipment, computer systems, software, and networked systems. Responsibilities include troubleshooting, repairing, debugging, customer installation, and training, with a preference for experience with Lam CSBG Clean equipment.
Responsibilities
* Support customer beta programs, including installation, qualification, training, and certification.
* Assist engineering and service products at the factory and in the field.
* Work onsite at customer wafer fabrication environments as needed.
* Prepare reports on design, reliability, maintenance issues, and project escalations.
* Update documentation for field engineers and customers.
* Support reported product issues and participate in knowledge sharing activities.
* Present technical findings to customers and support at factory or field locations, including travel on short notice.
Qualifications
* Technical education in electronics, mechatronics, or related fields.
* Minimum 5 years of experience in Electrical Engineering/Mechatronics.
* HTL certification in Electrical Engineering or similar.
* Excellent presentation skills and proficiency in English; additional languages are a plus.
* Willingness to travel approximately 25% globally.
Additional Information
This role requires working in confined, cleanroom environments and handling chemicals, with full personal protective equipment. The position offers a competitive salary paid 14 times annually, with flexibility in work location models, including on-site and remote options.
Our Commitment
Lam Research values diversity and inclusion, supporting equal employment opportunities and non-discrimination policies.
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