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Wir bieten Commercial Operations Manager (m/f/x) Our client is an internationally growing manufacturing company with a clear focus on excellent products and the highest quality standards, currently seeking a Commercial Operations Manager in Vienna. The Role
You will establish, coordinate, and centralize our core commercial processes making the commercial organization more efficient, more data-driven, and more scalable. Reporting to the CCO, you lead a small team and act as the strategic-operational link between Sales and its partner functions (Finance, Product, Regulatory, Marketing, SCM).
This is not a back-office support role. You represent Commercial in the Leadership Team and own the operational infrastructure.
What you will do:
* Own and evolve our CRM (Salesforce) architecture, data quality, dashboards, user adoption
* Build and maintain KPI frameworks and commercial dashboards that drive decisions, not just reporting
* Standardize distributor lifecycle processes end-to-end: selection, onboarding, performance reviews, off-boarding, and transitions to direct sales
* Centralize and govern global commercial contract templates
* Consolidate forecasting across markets and channels
* Track commercial headcount and OPEX against plan
* Manage the cadence and content of key commercial meetings
* Representing the commercial function in the Leadership Team
What you bring:
* Several years of proven experience in commercial/sales operations with a focus on partner and channel management not just direct sales models
* Strong background in commercial reporting, performance tracking, and KPI management, with the ability to turn data into actionable business insights
* Hands-on CRM proficiency (Salesforce preferred) including configuration, analytics, and driving adoption across teams
* Demonstrated leadership and people management skills - you build high-performing small teams and drive cross-functional collaboration
* Industry experience in medical technology, life sciences, or diagnostics
* Excellent command of English
* Based in or willing to relocate to Vienna
Our client offers you a key role, short decision-making processes and a competitive monthly gross salary starting at € 4.500,-.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. preferably through our ISG-Karriereportal or via email. ISG Personalmanagement GmbH
A-2522 Oberwaltersdorf, Fabriksstraße 12/2/Top 12
Mag. Alexandra Bugram
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eMail:
JBG81_AT