Overview
The School of Allied Health and Communicative Disorders educates tomorrow’s caregivers in audiology, communicative disorders, physical therapy, and speech-language pathology. The school supports programs with academic and clinical elements. Three clinics provide Audiology, Physical Therapy, and Speech-Language services for fees and require support for client insurance, billing, account maintenance, collections, and related policies.
Position Summary: This position manages all daily operational billing/accounting functions for the Speech-Language-Hearing Clinic (SLH Clinic) and supervises the SLH Clinic billing assistant.
Responsibilities
Essential Duties and Responsibilities
* Insurance and Patient Billing
Submit insurance and patient billing; process Accounts Receivable (open mail, write receipts for payments, complete clinic deposits, complete journal vouchers); meet with patients regarding insurance questions and payment plan options.
* Post Payments in Electronic Health Record
Post payments in the EHR; dispute incorrect insurance payments; reconcile financial records between NIU accounting system and the clinic EHR; plan/assign/review work of the billing assistant.
* Accounts Payable
Handle Accounts Payable for the SLH Clinic; determine invoices and payments through NIU OnBase or current system; reconcile accounts to monitor funding availability and request updates; maintain a filing system for records.
* Electronic Health Record
Review and authorize charge tickets in the EHR or current system.
* Other Duties as Assigned
FIll in for office staff during illness or vacations; assist patients with appointment scheduling and check-ins; perform other duties as assigned.
Qualifications
Minimum Required Qualifications (Civil Service)
* High school diploma or equivalent.
* Any one or combination totaling two (2) years from the categories below:
o Course work in accounting (conversion table provided) or equivalent
o Course work in any discipline with specified conversion for semester hours
o Associate’s Degree (60 semester hours) or 90 semester hours equivalents
o Work experience in bookkeeping, office support, or closely related experience.
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
* Knowledge of bookkeeping practices, procedures, and accounting principles beyond rudimentary level.
* Knowledge of university and departmental policies, rules, and regulations.
* Knowledge of administrative and clerical procedures and systems (word processing, spreadsheets, filing, etc.).
* Skills in active listening, critical thinking, time management, and effective communication.
* Ability to compare numbers, detect errors, and compile financial records to prepare routine financial reports; perform computations with speed and accuracy; work independently and exercise judgment.
Specialty Factors (Civil Service)
n/a
Preferred Qualifications (Civil Service)
n/a
Minimum Required Qualifications (SPS)
n/a
Additional Requirements (SPS)
n/a
Preferred Qualifications (SPS)
n/a
Appointment and Compensation Details
Anticipated Appointment Start Date: 10/27/25
Anticipated Appointment End Date:
Percent of Staff Year: 1.00
Standard Hours Per Week: 37.50
Working Hours: M-F 8:00-4:30, one-hour lunch, variable with clinic hours
Application Procedure
1. Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applications may consider applicable part-time work; however, it will be converted to full-time equivalency to determine experience. Upload any unofficial transcripts and/or documentation verifying education, experience, and training.
2. If eligible for Veteran’s Preference Points, upload DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge to receive maximum points.
3. After posting closes, submissions are reviewed for minimum qualifications; qualified applicants are scored and named on the active employment register.
4. Monitor email for communication from jobs@niu.edu and CivilServiceTesting@niu.edu; add to address book to ensure delivery.
5. Applicants must be current citizens or residents of Illinois to move forward in the hiring process.
Credentials Assessment Examination
* The examination is a Credentials Assessment based on your application materials. Documentation to verify minimum qualifications must be uploaded with the application.
* Required documentation (driver’s license, licensures, or certifications) must be uploaded.
* Top three scores will be referred for interview.
* Click on Accounting Officer for salary ranges, duties, qualifications, and testing requirements.
* Employment is contingent on passing a criminal background check.
NIU is an equal opportunity employer and does not discriminate on protected characteristics. Inquiries regarding non-discrimination policies should be directed to the Ethics and Compliance Officer, Title IX Coordinator, Health Services Building Room 230, TitleIXCoordinator@niu.edu, 815-753-5560.
In compliance with federal law, all hires must verify identity and eligibility to work in the United States.
ADA Accommodation
NIU is committed to equal opportunity and will provide accommodations for applicants who need them during the application or interview process. For accommodations, contact the Affirmative Action and Equal Opportunity office at ada@niu.edu.
* List of at least 3 Professional References
* Resume/Curriculum Vitae
* Cover Letter
* List of at least 3 Professional References
* Military Discharge Documents (DD214/DD215/NGB22/DD256)
* Transcripts (unofficial; official at hire)
* Other
Supplemental Questions
Required fields are indicated with an asterisk (*).
* * Are you currently a citizen or resident of the State of Illinois?
*
o Yes
o No
* * What is the highest level of education attained?
*
o GED
o High School Diploma
o Associates Degree
o Bachelors Degree
o Masters Degree
o PhD
* * Have you attached all transcripts to support the degrees you are submitting for consideration?
*
o Yes
o No
* * If applicable, have you attached a copy of DD214, DD215, NGB22, or DD256 for Veterans Preference?
*
o Yes
o No
o Not Applicable
* * Please rate level of professional work experience reviewing invoices, reconciling accounts, and resolving discrepancies; provide employer and dates of employment (Open Ended)
*
o Work experience not directly related
o Basic competency
o High level of competency
* * Please provide the name of the employer and dates of employment for this experience.
* (Open Ended Question)
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