Overview
Axiom Technologies is a Global IT Services partner supporting medium to large‑scale enterprises. Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging from simple activities to more complex plans.
Responsibilities
* Provide onsite/on‑call assistance to end‑users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
* Coordinate ranging from simple activities to more complex plans.
Skills and Experience
* Computer OS/Peripherals troubleshooting
* Handling different PC operating systems (Windows 7/8/10)
* Performing hardware/software installation (understanding of deployment tools like SCCM)
* Basic knowledge of SOE and group policies
* Printer support
* Good knowledge of MS Office tools installation & troubleshooting
* Excellent customer service and people skills
* Field experience supporting a variety of technologies and services
* Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
* Ability to manage time and resources to meet or exceed expectations in high‑profile situations while maintaining professionalism under pressure
Personal Attributes
* Excellent end‑user computing skills
* Good knowledge of infrastructure support
* Strong analytical and problem‑solving capabilities
* Well‑organized and extremely detail‑oriented
* Strong customer service ethic and excellent communication skills, both oral and written
* Passionate about delivering quality no matter what you are doing
* Can work both independently and in a collaborative team‑oriented environment
* A self‑starter, motivated to push the limits and think outside of the box
* Fondness for solutions that are simple, elegant, and effective
* Ability to work with and maintain confidential information
Language Proficiency
* German
* English
Qualifications
At least two of the following:
* PCLaptop OEM Maintenance Certification
* CompTIA A+ Certification
* Microsoft Certified IT Professional (MCITP) certification in the desktop area
* Microsoft Office Specialist (MOS) Certification
* Experience in a similar role
* 3+ years of relevant experience
How to Apply
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @.
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