Job Identification: 210928 Job Category: Sales and Marketing Job Schedule: Full time Salary 2.263,00 gross per month Exceptional Hospitality Starts with You Position Summary At Hilton, we are committed to delivering exceptional guest experiences and driving commercial performance through collaboration, innovation, and service excellence. The Sales Coordinator plays a pivotal role within the Vienna Cluster Commercial team, supporting all key business segments - Corporate, MICE, Consortia, and Groups. This position ensures seamless coordination of sales activities, effective client engagement, and efficient internal communication. The role also actively contributes to sales development and revenue generation through proactive client outreach, telesales activities, and pipeline support, strengthening the cluster's ability to grow market share and convert opportunities. Key Responsibilities Commercial & Administrative Support - Provide comprehensive administrative and coordination support to the Sales Team across all segments - Prepare high-quality sales presentations, proposals, and client-facing materials aligned with Hilton brand standards - Support the planning and execution of sales missions, tradeshows, client events, and sales activities - Support follow-up actions after sales activities, including proactive client communication to drive conversion RFP Management & Sales Processes - Manage and coordinate incoming RFPs across platforms (e.g., OnQ SM, Lanyon, Delphi) - Ensure timely, accurate, and brand-compliant responses in line with commercial strategy - Maintain RFP tracking systems and support performance and conversion analysis Client Engagement & Site Experience - Coordinate Familiarisation (FAM) trips and site inspections, ensuring a seamless and memorable client experience - Prepare detailed itineraries, manage logistics, and collaborate cross-functionally with Operations teams - Support follow-up communication and materials to maximize conversion opportunities Market Intelligence & Reporting - Conduct regular market and competitor analysis, identifying trends, rate positioning, and new business opportunities - Prepare insightful reports and dashboards to support the Senior Commercial Team in decision-making - Monitor account production and identify opportunities to drive incremental revenue CRM & Data Excellence - Maintain accurate and up-to-date customer data and sales activities within Hilton systems (e.g., Delphi) - Ensure compliance with Hilton's data quality standards and reporting requirements - Support segmentation, pipeline visibility, and performance tracking through effective data management Event & Project Coordination - Support the execution of on-property and offsite client events, networking functions, and promotional activities - Assist with cluster-wide sales and marketing campaigns, including content updates and coordination - Manage sales collateral, promotional materials, and inventory in line with brand guidelines Cross-Functional Collaboration - Act as a key liaison between Sales, Revenue Management, Reservations, Front Office, and F&B teams - Foster effective communication and alignment to deliver a seamless customer journey - Participate in commercial meetings, document key actions, and support follow-up execution Qualifications & Skills - Fluency in German and English (required) - Previous experience in hospitality, sales coordination, or administrative roles preferred - Strong organizational and multitasking skills with a high level of attention to detail - Excellent communication and interpersonal skills - Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) - Familiarity with hotel CRM and sales systems (e.g., Delphi) advantageous - Proactive, customer-focused mindset with the ability to work both independently and collaboratively - Ability to thrive in a fast-paced, performance-driven environment How We'll Help You Thrive At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks - Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program Paid parental leave - Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents Crisis concierge - In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care Mental health resources - Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP). _*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan._ Join an Award-Winning Workplace Culture At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands (https://www.hilton.com/en/brands/), and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel. Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career-and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog (https://jobs.hilton.com/blogs) to see why we're more than a great place to stay-we're a great place to work.