Eaton is looking for Customer Project Manager (Order Manager)
Job profile: LVSA Project Ownership & Execution
Own assigned customer projects from PO receipt to shipment / handover Create and maintain project plans, milestones, and priorities Monitor progress across all phases (engineering, material readiness, production, FAT, delivery) Ensure customer commitments are met regarding timing, scope, and quality Customer Interface & Communication
Act as the primary contact for customers and Front-end team during project execution Coordinate technical clarifications, schedule updates, and status reporting Manage customer meetings, progress calls, and escalation topics Build strong customer relationships through proactive communication Cross-Functional Coordination
Coordinate internal functions to ensure smooth execution: Post-Order Engineering, Project Buyer / Supply Chain, Work Preparation, Production Commercial & Cost Awareness
Monitor project scope vs order confirmation Drive management of variation orders / additional costs where applicable Escalate commercial risks or scope gaps Quality & Delivery Focus
Support FAT planning and customer attendance Ensure documentation package is ready for delivery Drive issue resolution to protect on-time delivery and customer satisfaction Reporting & Governance
Maintain accurate project tracker and status reportingPresent project status, risks, and actions in internal reviews Lead lessons learned after project completion What we would like you to bring:
Degree in Engineering, Business/Industrial or equivalent practical experience 3+ years in project management, order management, or customer project execution Experience in manufacturing / engineered-to-order products preferred Experience with electrical equipment / switchgear / industrial projects is a strong advantage Understanding of project lifecycle in manufacturing environment Ability to read technical drawings / understand engineering topics (advantage) Strong planning and coordination capability Familiarity with ERP (SAP)/ project tracking tools / Excel Strong customer communication skills Good German welcome and excellent English skills What Eaton offers:
Competitive compensation and benefits package Challenging projects in dynamic and collaborative team Great promotional opportunities - We encourage internal promotion, whenever possible Excellent working environment - Safety and ethics are really important for us Inclusion & Diversity - Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully Learning & Development - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
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