Ready to Lead? Step into Management with a High-Performing Team at Westpoint Autos Springwood!
Are you a seasoned Service Advisor looking to advance your career? Or seeking a new challenge with growth potential? If you pride yourself on delivering exceptional customer service and consistently achieving your KPIs, we want to hear from you!
Westpoint Autos Springwood is seeking a Senior Service Advisor to join our dynamic team as Assistant Service Manager, with clear progression opportunities into a full Service Manager role as our dealership network expands.
Why Join Us?
Our multi-franchised Service Centre services top-tier brands like Nissan and GWM, serving a broad customer base in a fast-paced, high-volume environment. We’re looking for a passionate, driven leader ready to own the customer experience, mentor our front-line service team, and shape the future of our service department.
What You’ll Be Doing:
1. Leading by example as a Senior Advisor and front-line Manager
2. Coaching and developing a team of Service Advisors to meet performance targets
3. Delivering exceptional service experiences that encourage customer loyalty
4. Driving results by exceeding KPIs and manufacturer benchmarks
5. Communicating clearly and confidently, even under pressure
6. Maintaining excellent time management, organisation, and conflict resolution skills
What We’re Looking For:
1. Proven ability to exceed customer satisfaction targets
2. Strong leadership and mentoring skills
3. Ability to work under tight deadlines with professionalism and accuracy
4. A natural problem-solver who thrives in a busy environment
What’s in it for You?
1. Above-market salary package
2. Weekly performance bonuses
3. Monthly management commission
4. Company vehicle included
5. Supportive leadership and genuine opportunities for advancement
Apply Now or Let’s Have a Chat!
Submit your resume and cover letter via APPLY below, or contact us confidentially:
At Westpoint Autos, we’re proud to be an Equal Opportunity Employer and value diversity in our team.
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Your application will include answers to questions about your right to work in Australia, experience as an Assistant Service Manager, customer service experience, and a current Australian driver’s license.
Since 1988, Westpoint Autos has been a leading family-owned automotive group in Queensland, representing top and emerging brands, and committed to exceptional customer support and community involvement.
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