We are looking for a highly skilled German-speaking Customer Service Advisor to join our team.
Key Responsibilities
* Serve as the primary point of contact for customers, resolving network and other technical issues via phone, email, and chat.
Required Skills and Qualifications
To be successful in this role, you will need:
* Proficiency in German with a very good command of English (both spoken and written).
* Exceptional communication skills.
* A problem-solving mentality and a strong sense of ownership.
* Technical knowledge and a willingness to learn.
* A positive and team-oriented attitude.
Benefits
* Full relocation support, including all costs from your departure until you are settled in your new home.
* A competitive salary package.
* A "Refer a friend" program with a referral bonus.
* Health benefits and numerous discounts.
* Fully paid training provided by certified trainers.
* Career paths within a large company.
* Special events, community, and social responsibility initiatives.
* Free online Greek courses.
* A state-of-the-art work environment with relaxing breakout areas.