Responsibilities:
* Manage and configure IT client hardware, including laptops (Windows & Mac), meeting rooms, and peripheral devices.
* Provide first-level support for technical issues, install software, set up new devices, and manage user access to internal networks and services.
* Maintain and update comprehensive IT documentation to ensure clarity and continuity of processes.
* Act as a key contact person for technical issues within the office.
* Collaborate with different departments to understand and fulfill onsite IT needs efficiently.
Requirements:
* Previous relevant experience in IT support, system administration, or a similar helpdesk role.
* Strong problem-solving skills, practical approach, and enthusiasm for troubleshooting and resolving technical challenges independently.
* Well-organized, communicative, and service-oriented, with ability to manage multiple tasks simultaneously.
* Excellent communication skills in English and German (both written and spoken).
* Positive attitude towards learning new skills and technologies.