Customer Service Specialist (m/f/x)
Hi, I'm Karin, Head of Customer Service at Intact.
Are you ready to join an international team that uses modern software to make the world a safer and more sustainable place?
At Intact, we develop leading audit and certification software that ensures organic products are truly organic, food remains safe, fisheries are sustainable, and buildings are constructed safely worldwide. Thanks to our global presence, you will be in contact with customers all over the world and get to know many different cultures and ways of working.
Sounds exciting? Then apply now
ARE YOU READY?
* Working independently in a strong team
* 2nd level software support for our innovative SaaS solution
* Analyzing customer processes together with business experts
* Identifying and resolving application and system errors
* Working closely with our software development team
* Processing, analyzing, and documenting technical customer inquiries
ARE YOU THE ONE?
* Completed economic/technical education or similar qualification in the
* IT/software field (HTL or bachelor's degree)
* At least 3 years of professional experience in customer service
* Confident use of Microsoft Office
* Excellent German and English skills
* Team player with very good communication skills
* Structured and independent way of working
* Motivated and willing to take initiative
* Enjoy customer contact
WHY US?
* Meaningful international environment – we help to ensure quality, safety, and sustainability worldwide.
* Flexible working – with flexitime and the option to work from home.
* Friendly team – regular events and exchanges on an equal footing.
* Good catering – numerous partner restaurants nearby with employee discounts.
* Good accessibility – whether by public transport or car
* Fair remuneration – for this position from €3,063 – based on
* full-time (38.5 hours) – with at least 3 years of relevant professional experience – overpayment
* depending on qualifications and experience
* Start: from January 2026
We are looking forward to your application
Please email your application to: -
Intact GmbH, Frau Katajon Nasseri-Tabrizi; Parkring 6, 8403 Lebring, Austria
Send Us Your Application.
We are looking forward to hearing from you and welcoming you to our team soon.
Katajon Nasseri Tabrizi
Recruiter
Email: -