Solutions Engineer EMEA
Join TeamViewer as a Presales Solutions Engineer in our SMB & Commercial Solutions Engineering team and help customers across Europe understand the power of our unified platform, TeamViewer ONE.
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Join TeamViewer as a Presales Solutions Engineer in our SMB & Commercial Solutions Engineering team and help customers across Europe understand the power of our unified platform, TeamViewer ONE. In this role, you will bridge technical expertise with customer-facing communication to support our growing commercial business.
* Develop deep product knowledge of TeamViewer ONE across remote connectivity, endpoint management, and digital employee experience (DEX)
* Deliver clear, compelling, and tailored product demonstrations that highlight both technical capabilities and business value
* Collaborate closely with Inside Sales and Commercial Sales teams in a dynamic, cross-functional environment
* Participate in customer discovery sessions and analyze technical requirements
* Support the creation of solution designs, technical documentation, and follow-up materials
* Assist with Proof-of-Value (POV) and Proof-of-Concept (POC) activities, including setup and lightweight technical troubleshooting
* Work independently on customer-focused tasks and take responsibility for timely and high-quality execution
* Contribute to RFx responses, technical questionnaires, and internal knowledge sharing
* Stay up to date with trends in device management, endpoint security, automation, and modern IT architectures
* Engage in continuous learning and internal enablement programs to advance toward becoming a subject matter expert
Requirements
* 1–3 years of experience in technical presales, IT support, endpoint management, systems administration, or related technical fields
* Understanding of modern IT environments (Windows, macOS, mobile operating systems), networks, and basic security concepts
* Strong motivation and curiosity to grow into a full presales engineering skill set
* Excellent communication skills and confidence presenting to customers
* Ability to work collaboratively in fast-paced sales cycles
* Familiarity with SaaS, RMM, ITSM, or device management platforms is a plus
* Experience with scripting, APIs, or automation technologies is beneficial but not mandatory
* Multilingual skills (Portuguese, English, Spanish, French, German, Italian etc.) are a strong advantage, as the role supports customers across Europe
* Proactive, positive mindset and passion for helping customers solve real challenges
What we offer
* Onsite Onboarding in our HQ office for an optimal start
* Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks and regular salary reviews
* Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
* Public transport friendly offices
* Option to lease an e-bike (Germany only)
* Special terms for local gyms
* Access to Corporate Benefits platform with many discounts
* Regular Team events and company-wide celebrations
* Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
* Hybrid and Flexible work time with up to 50% home office
* Work From Abroad Program allowing up to 40 days of work outside your contracting country
* We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
Department
Customer Engineering
Locations
Porto, Linz
Remote status
Hybrid
Employment type
Full-time
Type of Job
Non Student