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Global Supplier Quality Manager
At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.
As a Supply Quality Manager (f/m/d), you ensure the achievement of PALFINGER's quality objectives for the delivery performance of external suppliers in line with the procurement strategy and the company's group guidelines. You continuously drive improvements in delivery quality and reduce quality‑related costs arising from complaints and warranties by supporting prototype and initial sample inspections, test processes, and product audits.
Your Responsibilities
Select, approve and develop suppliers in line with PALFINGER standards in close cooperation with Procurement, including process capability assessments and quality assurance agreements
Define, coordinate and monitor quality requirements, inspection plans and systematic process improvements at suppliers, including on-site visits and audits according to EN ISO 9001
Support prototype, pre-series and initial sample processes, including planning, coordination and evaluation together with R&D, Engineering and internal stakeholders
Lead and coordinate complaint and warranty handling with external suppliers, analyse root causes, define corrective actions and drive sustainable reduction of quality costs
Monitor and report key quality KPIs for supplied parts (complaint rate, refund rate, audit rate, etc.) and initiate targeted improvement programs with suppliers
Your Qualifications
Technical education in mechanical or electrical engineering (e.g. HTL, technical college, master craftsman) or comparable qualification
Several years of professional experience in quality management/quality assurance, ideally in the metalworking industry and in collaboration with suppliers
Sound knowledge of QM methods and tools (e.g. APQP, 8D, 5Why, Ishikawa) and advantageously training as quality system manager and/or lead auditor
Very good English skills in spoken and written form; confident use of SAP and MS Office as well as strong intercultural and communication skills
High assertiveness and willingness to travel up to approx. 50% (primarily within Europe, occasional worldwide trips).
What We Offer
Flexible working hours with no core time and possibility to work from home on a regular basis
Further training and international career opportunities
Corporate health management "PALfit"
Company restaurant with freshly prepared meals and daily meal subsidy
Job ticket for travel to and from PALFINGER
Numerous employee discounts through Corporate Benefits
Your responsibilities
* Operational Execution & Planning: Carry out testing, installation, commissioning, warranty, service, and maintenance tasks based on detailed work packages and plans, including mobilization and demobilization meetings, scope, time, cost, quality, risk, and HSE considerations.
* Compliance & Safety: Adhere strictly to Palfinger Marine's and customer HSE policies, travel regulations, working hour provisions, and participate in safety routines like Tool Box Talks and Safe Job Analysis.
* Documentation & Reporting: Maintain accurate daily updates including service reports, punch lists, non-conformance and HSE registers, and ensure all documentation is stored on designated platforms (e.g., SharePoint, Basecamp, Smartsheet).
* Workplace Standards: Ensure a clean and organized work environment, promote a high-performance culture, and secure external approval of time sheets on a daily/weekly basis.
* Additional Duties: Perform other assigned tasks as needed to support project success and continuous improvement through lessons learned sessions with product owners.
Your Qualifications
* Technical education or equivalent combination of education/experience in one or several of the following disciplines: Mechanical / hydraulic, Electro / Automation / PLC, Siemens - TIA / S7, HMI, Frequency Drives
* Maritime / Offshore experience is an advantage
* Good English language skills written and spoken
* Excellent cooperation and communication skills
* Ability to work both independently and in a team
* Ability to systematically fault trace complex technical issues
* Structured, creative and have the ability to multi-task
* Qualification for offshore health certificate is mandatory
What we offer
* An interesting, diversified and challenging job for the hands-on and professional candidate
* Competitive salary
* Flexible working hours
* An inspiring working environment
* You have the chance to be part of the fast-growing PALFINGER MARINE family
Are you interested in the position and still have questions? Please do not hesitate to contact us.
Quick application Apply with registration
Dilyana Ivanova
Talent Acquisition Specialist EMEA
email
Location
Lengau
Palfinger EMEA GmbH
Kapellenstraße 18, 5211 Friedburg
Austria
Palfinger Lengau
Location benefits
* Learning Opportunities
* Company Doctor
* Food Allowances
* Company mobile phone (function related)
* Fitness Programs
* Flexible Working Hours
* Health Measures
* Good transport connection
* Homeoffice (function related)
* Canteen
* Employee discounts
* Parking facilities
* Job Ticket