Franchise Recruitment Manager – VIC, SA & TAS
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Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees.
At Aramex, we’re committed to achieving great results together and supporting one another in a culture built on integrity, accountability, and continuous improvement. If you’re looking to join a team where your contribution is valued and your growth is supported, we’d love to hear from you.
Aramex is an equal opportunity workplace. We not only embrace diversity and inclusion; we celebrate what makes you unique. We welcome applications from people of all ages, cultural backgrounds, and diverse sexualities and genders. We also highly encourage Aboriginal and Torres Strait Islander peoples to apply for roles with Aramex.
About the Role
Aramex Melbourne has an exciting opportunity for an experienced Franchise Recruitment Manager to join our Franchising Operations team, based in Melbourne, Victoria.
Reporting to the General Manager – Franchising (Australia), this role is responsible for recruiting high-quality Courier Franchisees across Company Owned Regional Franchises in Victoria, South Australia and Tasmania. The focus of the role is to strengthen service performance, financial outcomes, and franchisee engagement, while ensuring full compliance with the Franchise Code of Conduct, Fair Trading obligations, and Aramex governance requirements.
As the Franchise Recruitment Manager, you will play a critical role in shaping and growing the Victorian franchise network and supporting sustainable operational growth.
Key responsibilities include:
Recruiting high-quality Courier Franchisees across Company Owned Regional Franchises in Victoria, South Australia and Tasmania to meet operational and growth targets.
Designing and delivering franchise recruitment strategies and campaigns in partnership with Marketing.
Managing the end-to-end franchise recruitment lifecycle, including lead tracking, applications, and conversions.
Leading franchise onboarding and ensuring all training, compliance, and documentation requirements are met.
Ensuring franchise sales and territory changes are completed in line with internal processes, the Franchise Code, and governance requirements.
Partnering with Legal to manage Fair Trading matters and support continuous improvement of franchise processes.
Maintaining accurate, compliant franchise and driver documentation in line with legislative and Aramex requirements.
Supporting Operations with territory planning, workforce requirements, and network growth initiatives.
Acting as a role model by consistently demonstrating strong leadership behaviours.
To be successful in this role:
Minimum 2+ years’ experience in a management or team leadership role.
Proven experience managing or working within a franchised network.
Strong communication and interpersonal skills, with the ability to influence and negotiate effectively.
Excellent organisational skills with the ability to manage multiple priorities and deadlines.
A proactive, solutions-focused mindset and strong attention to compliance and detail.
Grow with us – Access career development opportunities including LinkedIn Learning and a range of in-house training programs.
Paid Parental Leave – Primary carers are eligible for 3 months of paid Parental Leave and flexibility on their return to work. Non-primary carers are eligible for 3 weeks of paid Parental Leave.
Need some wheels? Novated Lease options are available.
Annual salary reviews – We conduct annual salary reviews to ensure your pay reflects your role, performance, and the market.
Peace of mind with Life Insurance – We provide company-paid Life Insurance, giving you and your loved ones added peace of mind.
If you think this would be a great opportunity for you, please apply today by submitting your cover letter and cv.
Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates.
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Your application will include the following questions:
How many years' experience do you have as a Franchise Recruitment Manager? Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? What's your expected annual base salary?
Logistics, Freight & Delivery Services 101-1,000 employees
Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees.
Aramex is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people.
Aramex is a Global Provider of comprehensive Logistics and Transportation Solutions with a presence in over 65 countries and growing rapidly. Aramex Australia provides a cost-effective and reliable courier service and has a network that comprises of 28 Regional Locations and over 800 Courier Franchisees.
Aramex is an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all employees and adopt the philosophy that great performance comes from great people.
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