Company Description
CycloTech GmbH is a technology company with start-up character. With our CycloRotors, we develop a new, sustainable, highly maneuverable, and environmentally accepted eVTOL propulsion solution for the 21st century. We re-invent flying and make individual air mobility as normal as driving a car – opening the sky for everyone.
Job Description
To support our continued growth, we are looking for a hands-on IT System Administrator to join our team, reporting directly to the Head of IT Administration & Security.
This role is ideal for someone who enjoys working close to users, takes ownership of daily IT operations, and is comfortable covering first- and second-level support in a modern SME environment. You will play a key role in keeping our IT systems stable, well-documented, and user-friendly, while working closely with senior IT leadership.
Main Tasks & Responsibilities:
* Provide First- and Second-Level IT support for employees (Windows, macOS, Linux endpoints)
* Manage user onboarding and offboarding, identities, and access rights using Microsoft 365 and Entra ID (Azure AD)
* Administer and support company mobile devices (iOS / iPhones) including setup, troubleshooting, and lifecycle handling
* Install, configure, and maintain end-user hardware and software
* Support and maintain core IT infrastructure (servers, basic networking, storage, backups)
* Monitor systems and resolve incidents and recurring issues in a structured and reliable manner
* Maintain and update IT documentation, guidelines, and asset records
* Support license and tenant management (e.g. Microsoft 365 and engineering-related software)
* Coordinate with external IT service providers and vendors when required
* Assist with system updates, standard configurations, and operational IT policies
Qualifications
* Completed education in IT or equivalent practical experience
* 3+ years of experience in IT support / system administration in an SME or startup environment
* Strong experience in First- and Second-Level Support
* Strong Windows client administration and basic server environments knowledge
* Advanced Microsoft 365 and Entra ID (Azure AD) knowledge
* Networking concepts knowledge (LAN, VPN, firewalls)
* Experience managing company smartphones (iOS) in a business environment
* Structured, independent, and solution-oriented way of working
* Service-oriented mindset and good communication skills
* Fluent communication in English & German
* Basic expericence with ERP or PLM systems, Linux systems and HPC environments
* Nice to have: IT or system-related certifications
* Nice to have: experience in engineering or technical environment
* Interest in expanding technical breadth across systems, infrastructure, and operations over time
Additional Information
* Exciting and challenging development work on a revolutionary technology in a young dynamic team.
* A hands-on, operational IT role with real responsibility.
* Short decision-making processes and varied tasks.
* An international team, professional and friendly environment.
* Flexible working hours with home office opportunities.
* Market oriented and experience-based remuneration.
If you enjoy keeping IT systems running smoothly and supporting users in a dynamic environment, we look forward to your application