Who We Are
Delta Galil Brands International (DGBI) is a leading company in the fashion and apparel industry, renowned for its portfolio of global brands and strategic partnerships. As part of Delta Galil Industries, a company with over 40 years of expertise, DGBI stands out for its commitment to innovation, product quality, and a customer-first approach.
With a strong international presence, DGBI manages owned brands and collaborates with iconic labels, offering a wide range of products spanning from intimates and activewear to casual and premium apparel. Our mission is to create unique and sustainable experiences through innovative designs and advanced technologies, catering to the needs of today’s modern lifestyle.
Joining us means becoming part of a dynamic, multicultural, and passionate team, where talent and creativity thrive, making a real impact on the global fashion landscape.
The role of the customer service specialist is responsible to support the development of the global license business of international brands in the segments of underwear, lingerie, swim- and sleepwear. While the sales distribution falls within the direct responsibility of the different sales Regions the company has a coordination role regarding the territories EMEA, NAM, Asia and Southern America. The Swiss subsidiary works in close cooperation with different partners within the Group (USA, Israel, Germany, France, etc.) regarding strategy, planning/budgeting/ forecasting, collection development, sales & distribution, procurement, marketing.
Areas of responsibilities
* Support of Masterfile coordination with the brand managers
* ERP System – Data-Set up / uploading articles (generating EAN/UPC)
* Uploading price agreements
* Coordination of global sample orders, shipments and invoices
* Master data entry in ERP & maintenance
* Customer (distributors) entry & maintenance
* Purchase order (Factories) entry & maintenance
* Factory invoice receipt & control & confirmation (overviewing shipping) and forward invoices to the finance team
* Create / manage distributor invoices
* Summarize market needs and feedbacks for Global Brand managers
* Generating HTS Codes (custom codes) in ERP
Creating PO’s (purchase orders)
Requirements
* Work experience in similar position
* Work experience in international, multicultural environment preferably in textile
* Strong process and system understanding
* Excellent English & German skills, any other language is a plus
* Business development orientation, creative thinking
* Nice to have:
* Experience in premium brand lingerie/underwear, sports textile industry or trade industry
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