Your role at Dynatrace
* Drive the roadmap for self-service knowledge, specifically documentation
* Oversee continuous improvement of technical documentation, ensuring it´s clear, concise, comprehensive and accessible - creating a next level experience, catering our user´s diverse needs
* Clarify the documentation lifecycle
* Develop and oversee information and content strategies for contributors, ensuring processes allow for increased efficiency and quality
* Promote user-centric, cross-channel thinking
* Support information strategy initiatives and balance the big picture and actionable, well-defined increments
What will help you succeed
* 2+ years of product management experience in a B2B software product environment and 3+ years of experience aligned with technical writing
* Experience in defining and executing strategy and governance for software documentation
* You are a creative self-starter who can envision a future for enterprise software documentation above and beyond what we can do today
* Passion for devising enterprise-grade strategies and roadmaps for technical documentation
* You start with the “why” behind your strategy to motivate and inspire
* You understand docs-as-code and are itching to use new technologies (LLM, gen AI) to take our experience ecosystem to the next level and let content contributors focus on what they do best
* By leveraging your hands-on technical expertise, you draw insightful conclusions validated by customer analytics, ensuring consistent results amidst diverse contributors and stakeholders
* You excel in engaging with both internal and external stakeholders, articulating your vision and plans
* You are familiar with Markdown.
* You understand technical topics such as software intelligence, cloud technologies, artificial intelligence, application security, and SaaS
* You enjoy sharing your knowledge and skills with other team members and learning from others
* You’re willing to push the envelope and engage stakeholders to try new things, balanced by a love of metrics that support your work.
Why you will love being a Dynatracer
• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
• A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Compensation Data
* We offer attractive compensation packages and stock purches options with numerous benefits and advantages.
* Due to legal reasons, we are obliged to disclose minimum salary of this position, which is € 65 000 gross per year based on full-time employment. We offer a higher salary in line with qualification and experience.
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