Commercial Operations Manager (m/f/x) Our client is an internationally growing manufacturing company with a clear focus on excellent products and the highest quality standards, currently seeking a Commercial Operations Manager in Vienna. The RoleYou will establish, coordinate, and centralize our core commercial processes making the commercial organization more efficient, more data-driven, and more scalable. Reporting to the CCO, you lead a small team and act as the strategic-operational link between Sales and its partner functions (Finance, Product, Regulatory, Marketing, SCM).
This is not a back-office support role. You represent Commercial in the Leadership Team and own the operational infrastructure.
What you will do: Own and evolve our CRM (Salesforce) architecture, data quality, dashboards, user adoptionBuild and maintain KPI frameworks and commercial dashboards that drive decisions, not just reportingStandardize distributor lifecycle processes end-to-end: selection, onboarding, performance reviews, off-boarding, and transitions to direct salesCentralize and govern global commercial contract templatesConsolidate forecasting across markets and channelsTrack commercial headcount and OPEX against planManage the cadence and content of key commercial meetingsRepresenting the commercial function in the Leadership TeamWhat you bring: Several years of proven experience in commercial/sales operations with a focus on partner and channel management not just direct sales modelsStrong background in commercial reporting, performance tracking, and KPI management, with the ability to turn data into actionable business insightsHands-on CRM proficiency (Salesforce preferred) including configuration, analytics, and driving adoption across teamsDemonstrated leadership and people management skills - you build high-performing small teams and drive cross-functional collaborationIndustry experience in medical technology, life sciences, or diagnosticsExcellent command of EnglishBased in or willing to relocate to ViennaOur client offers you a key role, short decision-making processes and a competitive monthly gross salary starting at € 4.500,-.
If you are interested in this challenging position we are looking forward to receiving your comprehensive application for ref.no. 110 230 preferably through our ISG-Karriereportal or via email. ISG Personalmanagement GmbHA-2522 Oberwaltersdorf, Fabriksstraße 12/2/Top 12Mag. Alexandra BugramM: +43 699 18 000 330, T: +43 2256 21111eMail: bewerbung.bugram@isg.com
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