Job Description
We are seeking a Technical Application Support Engineer to join our team. The successful candidate will be responsible for diagnosing and resolving crashes and performance issues in desktop and web applications, analyzing logs and telemetry data, and developing reporting structures.
* Diagnose and resolve crashes and performance issues in desktop and web applications
* Analyze logs and telemetry data using Azure Monitor and Application Insights
* Development of reporting structures from various sources/ticket systems
* Support technical customer service and software development at complex problems
* Configuration and management of SIL and HIL test setups for validation processes
Responsibilities
* Diagnose and resolve crashes and performance issues in desktop and web applications
* Analyze logs and telemetry data using Azure Monitor and Application Insights
* Development of reporting structures from various sources/ticket systems
* Support technical customer service and software development at complex problems
* Configuration and management of SIL and HIL test setups for validation processes
Qualifications
* Experience with troubleshooting and crash analysis of desktop and web applications
* Knowledge of Azure Monitor and Application Insights for log analysis
* Experience with the maintenance, calibration, and configuration of test equipment
* Understanding of software release processes and quality assurance measures
* Preferred: Experience with .NET applications, Windows debugging tools, and similar tools
What We Offer
* Flexible working hours with no core time and possibility to work from home
* Further training and international career opportunities
* Corporate health management 'PALfit'
* Company restaurant with freshly prepared meals and daily meal subsidy
* Job ticket for travel to and from PALFINGER
* Numerous employee discounts through Corporate Benefits
The minimum yearly gross salary is EUR 52,197.04 based on full-time employment. We offer a market-conform overpayment based on experience and qualification.
PALFINGER is an equal opportunities employer and welcomes applications from all qualified candidates.
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