About NHS Greater Glasgow and Clyde (NHSGGC)
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. It delivers acute hospital, primary, community and mental health services to a population of over 1.15 million people.
The Role
An exciting opportunity is now available within East Renfrewshire to become part of the Community Treatment and Care (CTAC) service. We are looking to recruit a highly motivated and enthusiastic Receptionist/Administration Officer to provide reception and administrative support to the Treatment Rooms across East Renfrewshire, as part of the wider Primary Care Improvement Plan (PCIP) implementation of the new GMS Contract, 2018.
Duration, Location, and Working Pattern
* This is a permanent post working 36 hours per week
* These hours will be worked 5 days over 7 days
* This post will be based at Eastwood Health & Care Centre / Barrhead Health & Care Centre
* Job share applicants will be considered
Key Responsibilities
Work as part of the Treatment Room team in an administrative and receptionist capacity. Provide single point of access for appointments and referrals, perform reception duties, data input and extrapolation, and update clinical records. Maintain daily contact with patients, GP practice teams, HSCP teams and other members of the public.
Competence, Training, Qualifications and Experience
* Demonstrated competence in the use of a range of computer packages, evidenced by experience or formal qualification.
* Knowledge of working in an office environment, and of the operation of office equipment and systems, acquired through formal training or work experience.
* Experience working in an administrative background.
* Good keyboard skills.
* Good planning and organisational skills.
* Ability to work as part of a team.
* Flexibility.
Benefits
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e‑learning and classroom‑based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
Legal Statements
Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.
Equal Opportunities and Diversity
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Contact
Victoria McCaig – CTAC / VTP Team Lead. Phone: 0141 451 0802 or email: victoria.mccaig2@nhs.scot (informal discussion).
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