Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor‑made solutions around the globe, for a better customer experience.”
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
Job Summary
The Head of Transport Services will work closely with the executive leadership and is responsible for developing and executing the critical business activities for Transport operations and transport growth at all AU airports.
This pivotal role in delivering strategic outcomes and optimum performance and profitability for the AU Transport services region in line with the broader Swissport Group strategy.
This role leads the growth and operations of Transport services business in AU as well as providing the designated business services.
Your activities
Create a positive safety culture that includes strong safety reporting / Just Culture and that aims for being a generative safety culture
Develop strategies to grow the transport services business
Develop and implement operational and growth strategy for Transport services and evaluating financial outcomes and opportunities
Construct operating budgets, resource plans (workforce, equipment and facilities) and reports to deliver the business strategy
Ensure strong partnerships with airlines and airports to ensure delivery is met in accordance with commercial requirements and grow the business
Developing people capability, with a core focus on leadership development, succession planning and talent management
take accountability and find efficiencies to reduce costs that drives productivity and ensure the business meets financial targets
Ensure operational structure aligns to Swissport Global standards, complying with Australian regulatory and quality standards and key functional requirements to provide the most effective solutions to our customers
Identifying improvement strategies against industry, contractual, regulatory and internal measures, including improved performance in terms of cost and waste elimination
Develop, evaluate and review business optimization opportunities and drive implementation across the APAC business
Ensure the training strategy supports Swissport and our clients to achieve the required levels of capability, safety, compliance and operational performance as effectively and efficiently as possible
Your profile
Tertiary qualifications in Aviation or transport related field
In depth knowledge of industry trends and developments and how they can be strategically employed to drive success of the business
Demonstrated experience working as a part of a business unit leadership team and contributing to the delivery of business strategy
Demonstrated ability and willingness to shift gears between strategic thinking and detail-oriented tasks continually to drive business results forward
Excellent business acumen with the ability to pull together data to analyse and make recommendations;
Superior relationship skills
Experience in a fast-paced, service operation managing the needs of multiple clients with divergent requirements
Ability to be successful in a dynamic, multi-cultural, and geographically distributed matrix organization
Practical knowledge of industrial relations processes including the full range of people management activities
High level numerical and verbal reasoning, problem solving, communication, negotiation and interpersonal skills
High-level personal qualities in relation to adaptability, flexibility, commitment, ability to apply sound judgment and reasoning, and the ability to effectively prioritise tasks
High-level administrative and planning skills
What we offer
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Visit our website at https://careers.swissport.com to learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation!
Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.
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