Your responsibilities
1. Lead and manage the Service deliverables of Palfinger's product developments across all product lines, ensuring alignment with with product development and customer project processes.
2. Establish and drive a strong PMO structure to enhance transparency, efficiency, and project success in service-related initiatives.
3. Support Product Managers in improving products, integrating customer feedback, and developing new service features.
4. Oversee global rollout of service products and tools, ensuring market readiness through collaboration with regional teams.
5. Build a global Market Manager Network (Sales Ambassadors) within PALFINGERs Sales&Service Organization to strenghten After Sales Products and support their rollout proces.
Your qualifications
6. Several (8+) years of global experience in after-sales, with a track record of managing complex, cross-functional environments
7. Technical High School, Bachelor or Master degree in Engineering, Buisness Administration, or a related field
8. Customer-centric mindset with strong business process understanding
9. Exceptional project management, communciation and leadership skills across dvierse teams; fluent German (preferrably Mother Tongue) and English (C1)
10. Analytical and results-driven organization-talent with a high level of commitment for passion and performace.
What we offer
11. Flexible working hours with no core time and possibility to work from home on a regular basis
12. Further training and international career opportunities
13. Corporate health management "PALfit"
14. Company restaurant with freshly prepared meals and daily meal subsidy
15. Job ticket for travel to and from PALFINGER
16. Numerous employee discounts through Corporate Benefits
Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 65.,36 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.
Are you interested in the position and still have questions? Please do not hesitate to contact us.