Next Job Abroad is excited to offer a rewarding opportunity for a Slovenian Speaking Customer Support Agent to join our dynamic team in the sunny paradise of Greece. This role is ideal for individuals looking to enhance their career while enjoying the beautiful Mediterranean lifestyle, with fully paid relocation assistance provided to facilitate your move.
As a Customer Support Agent, you will be responsible for delivering exceptional service to our Slovenian-speaking customers. Your role will be pivotal in ensuring their questions and concerns are addressed promptly, thus enhancing their overall experience with our gaming platform.
Key Responsibilities
Provide outstanding customer support through live chat, email, and phone for our Slovenian-speaking clients
Handle customer inquiries, resolve issues, and manage complaints with professionalism and empathy
Assist customers in utilizing our gaming services effectively, contributing to their satisfaction
Collaborate with team members to achieve service goals and uphold the highest quality standards
Accurately document customer interactions within our systems for effective follow-up
Participate in ongoing training to deepen your understanding of our products and services
Requirements
Fluency in Slovenian and good command of English; additional languages are a bonus
Prior experience in customer service or a related field is highly preferred
Excellent communication skills with a strong commitment to customer satisfaction
Ability to thrive in a fast-paced environment while maintaining high service quality
Experience with customer support software and CRM systems is beneficial
Willingness to relocate to Greece and embrace the local culture
A keen interest in gaming and familiarity with the iGaming industry will be considered an advantage
Benefits
Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
Professional growth & development opportunities
Career growth opportunities in a renowned global company
International & diverse work environment
Competitive performance bonuses
Monthly salary range from €1500 : €1750
14 monthly salaries per year
Health care benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Referral Program: Bring your friends and receive great bonuses!
Free Greek language courses
Work for a Great Place to Work-Certified Company
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most affordable and beautiful locations in Europe!
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