At Lam Research, we create equipment that drives technological advancements in the semiconductor industry. Our innovative solutions enable chipmakers to power progress in nearly all aspects of modern life, and it takes each member of our team to make it possible. And we do it together, with deep connections and limitless collaboration.
We evaluate and evolve our offerings, so our people receive the support and empowerment to do meaningful things for their lives, careers, and communities.
As a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.
Responsible for providing quality on-site repair and maintenance service of complex electro-mechanicalsystems. Performs complete installation/relocation start-up services
Performs installations and/or relocations of equipment at customers' sites
Remains up to date on equipment/tools through appropriate training, manuals, factory periodicals and otherrelevant materials
Maintains records and reports as required to properly coordinate activities with supervisors and customers
Responsible for Planning, management, and execution of projects of a limited scope and duration
Technical education in electronics, engineering or other applicable field of study (HTL/Bachelor)
~10+ years of work experience, including 3+ years of relevant semi-conductors work experience
~ Experience in Microsoft Office Suite
~ Work independently, cooperatively in a team or with customers completing assignments with minimalsupervision and a high degree of accuracy and attention to detail
~ Adhere to customer rules and policies regarding worksite behavior and safety
~ It is subject to the Austrian Collective Bargaining Agreement forEmployees in the Metal Technology Industry (
We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.