Alert Tech is seeking an Assistant Manager to be the "front of house" leader for our South Australia office — driving customer success, supporting our local team and paving the way for future growth.
About the Role
As the Assistant Manager, you’ll be responsible for building trusted relationships with our customers, leading our office operations, and supporting a skilled local team. You’ll work closely with customers across healthcare, aged care, and technology environments to provide exceptional service and help deliver smart, reliable Alert Tech solutions.
Key Responsibilities
* Develop strong relationships and identify sales opportunities.
* Manage and support scheduling, service delivery, and customer communication.
* Operate key business systems, including simPRO, Smartsheet, and administrative tools.
* Support the SA State Manager in leading and developing the local team.
* Promote teamwork, accountability, and operational excellence within the branch.
* Contribute to sales growth across service, maintenance, parts, and installations.
* Represent Alert Tech as a trusted advisor in the healthcare technology space.
Qualifications & Skills
* A motivated and professional communicator, ideally with a technical background and customer service experience.
* A natural relationship builder who thrives in a team leadership and customer‑facing role.
* Strong organisational skills and attention to detail.
* Ability to problem‑solve and deliver proactive solutions.
* A collaborative approach – ready to support colleagues and contribute to a positive team culture.
#J-18808-Ljbffr