Marketplace Onboarding Manager – Salzburg, Austria
Ready to make onboarding brands into a seamless, high-impact experience in the RBMH marketplace? Then this is for you!
As Marketplace Onboarding Manager you’ll own the end‑to‑end onboarding journey for new brands and manufacturers. From crafting tailored roadmaps and ensuring top‑quality product data to collaborating with internal teams and external partners, you’ll drive efficiency, reduce Time‑to‑Live, and directly impact the success of our partner ecosystem.
Key Responsibilities
Onboarding Management: Own the complete onboarding journey for new brands and manufacturers—from initial setup to successful go‑live. Identify challenges early, work with partners to find effective solutions, continuously improve the onboarding experience, track progress across all stages, and ensure products are activated on time and with high quality.
Process Optimization: Identify opportunities to optimize onboarding and marketplace processes, align improvements with internal teams and external partners, standardize and document workflows, and use data and KPIs to drive efficiency and reduce Time‑to‑Live (TTL) for new products.
Quality Assurance: Ensure the quality and ongoing monitoring of integrated brands and products within the marketplace. Address quality issues with partners, monitor data flows, and ensure seamless system integrations. Validate product data for accuracy, completeness, and taxonomy compliance.
Partner & Stakeholder Collaboration: Maintain close, daily exchange with partners and internal stakeholders, manage expectations and timelines through proactive communication, translate technical and operational requirements into clear, actionable steps, and enable partners to navigate the onboarding process efficiently.
Qualifications
3+ years of experience in a digital marketplace environment, ideally on the platform side or within a brand or manufacturer organization.
Hands‑on experience with marketplace software and platform management tools such as ChannelEngine, Tradebyte, or Mirakl, including product onboarding and catalog management.
Solid understanding of taxonomy frameworks, data structures, and data standardization in complex marketplace setups.
Strong ownership mentality with accountability for processes, outcomes, and KPI‑driven execution.
Excellent communication skills, fluent in English (German is a plus), with the ability to translate complex technical requirements into clear, actionable guidance for stakeholders.
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2.509 gross per month. However, our attractive compensation package is based on market‑oriented salaries and is therefore significantly above the stated minimum salary.
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.
#J-18808-Ljbffr