Catering and Luggage Coordinator - Part time
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* Keep New Zealand on track in a service and safety critical environment
* Permanent, 20hrs per week part-time role, based in Christchurch
* Full rotating roster, 4-6 hours per day, early morning start
At KiwiRail, we're proud to connect people and places across Aotearoa in a safe, sustainable way. Great Journeys New Zealand is our scenic tourism arm, showcasing the beauty of our country by rail. We're committed to delivering exceptional experiences - and that starts with our people. Join a team where collaboration and community matter, and every role contributes to keeping New Zealand on track.
Based in Christchurch, you'll coordinate catering and luggage operations across our scenic trains. You'll make sure our onboard teams are stocked with everything they need - from food and beverages to supplies - while ensuring quality, compliance, and customer satisfaction. You'll also manage supplier relationships, maintain stock records, and help support special charter services. With safety at the heart of everything we do, you'll play an important part in upholding high standards across the board.
We're looking for someone with a proactive attitude and strong attention to detail. You'll be organised, energetic, and a great communicator. Your ability to adapt, problem-solve, and stay calm under pressure will set you up for success. You'll also bring:
* Full, clean class 1 Drivers License
* Proven customer service skills and a professional, approachable manner
* Strong interpersonal and communication skills with confidence in radio communication
* Physical fitness and resilience - this role is active, hands-on and includes heavy lifting
* Ability to work independently using initiative with a ‘can-do' mindset
* High level of integrity and trust handling secure items (including alcohol), no serving required
* Availability for rotating shift work, including weekends and public holidays
* Experience in catering, tourism, or related industries
* Familiarity with food safety practices and inventory management
* NCEA level 2
Nōu te rourou | What's in it for you
At KiwiRail, we support your journey as much as our customers'. You'll enjoy:
* A competitive salary and wellbeing-focused benefits
* Comprehensive training and ongoing development
* Opportunities to grow your career across our network
* A chance to be part of a close-knit team delivering world-class rail experiences
* The satisfaction of contributing to a sustainable, future-focused transport service
Kua rite, kia rite | Ready to Make a Difference?
If you're ready to bring energy, care, and coordination to this unique role, apply now and help us deliver memorable journeys across New Zealand.
KiwiRail is committed to an inclusive workplace. We welcome applications from diverse communities and support flexible, accessible working arrangements where possible.
All aboard for a rewarding career with KiwiRail!
Me pēhea te tuku tono | How to Apply
Submit your CV and cover letter online. If you're a current KiwiRail employee, please apply using your internal profile.
Rā aukati | Applications close: 20th July 2025 (unless filled sooner)
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Salary match Number of applicants Skills match
Manufacturing, Transport & Logistics 1,001-5,000 employees
KiwiRail is a sustainable transport services and infrastructure provider, operating a rail freight, ferry, property and tourism business commercially. In addition, we are the steward of the national rail network, operating an infrastructure business for all rail network users. KiwiRail is a State-Owned Enterprise.
We’re part of New Zealand’s history and part of its future. For more than 150 years, rail in New Zealand has connected communities, delivered goods and people around the country and showcased our spectacular scenery to the world.
KiwiRail is a national employer committed to building a diverse workforce representative of the communities we serve across New Zealand.
KiwiRail is a sustainable transport services and infrastructure provider, operating a rail freight, ferry, property and tourism business commercially. In addition, we are the steward of the national rail network, operating an infrastructure business for all rail network users. KiwiRail is a State-Owned Enterprise.
We’re part of New Zealand’s history and part of its future. For more than 150 years, rail in New Zealand has connected communities, delivered goods and people around the country and showcased our spectacular scenery to the world.
KiwiRail is a national employer committed to building a diverse workforce representative of the communities we serve across New Zealand.
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