Ready to turn data into meaningful customer connections? Join us and help shape the future of personalized notifications as part of our agile, cross-border team at Lufthansa Group!
Start: February 2026 - 6-12 months fixed-term
Tasks
You are passionate about data-driven customer experience and eager to shape the future of personalized notifications. Within our team at Lufthansa Group you help to deliver smarter, tailored communications to our customers via app and mail.
* You conduct industry benchmarking to help identify and implement best practices
* You support user research initiatives, end-to-end product tests, and A/B testing to drive data-driven decision-making
* You analyze data and identify insights
* You create presentation decks and keep documentation up-to-date
* You bridge the gap between customer needs and development by preparing detailed work packages
* You are enrolled for the entire period of the internship (current certificate of enrollment must be enclosed with the application)
* You have a strong interest in digital communication and personalization
* You are eager to learn and contribute your own ideas
* You work well in an international environment team and take initiative to handle tasks independently and proactively
* You can confidently use the MS Office applications
* You ideally have experience with data analytics and visualization tools (e.g., Tableau, SQL, Python)
* You speak English fluently; German is a plus
* You have an unrestricted work permit for Austria/the European Union
About Austrian Airlines AG
Discover a world full of possibilities. Make your professional dreams come true at Austrian Airlines. We are an open and warmhearted community where internationality and open-mindedness play a major role. Hospitality and service-orientation are our top priorities, we put people – our employees just like our guests – first. We are focusing on creating an inspiring working environment where everyone can feel at home. Together we can create unforgettable experiences and memories. Let’s #CreateJourneysTogether
#J-18808-Ljbffr