Title: Senior Solutions Engineer
Location: Singapore, SG, 039192
Requisition ID : 132571
Job Summary
The Solution Engineer (SE) collaborates closely with client executives to align NetApp's technical strategy with the customer's long-term vision and goals. The SE addresses business and IT challenges by providing uniquely differentiated solutions. This role involves engaging with a wide range of customer stakeholders and leveraging the appropriate NetApp team and expertise in solutions, products, ecosystems, and industry knowledge.
Job Responsibilities
* Actively engages with multiple stakeholders to understand the customer's business, challenges, opportunities, and imperatives.
* Utilizes deep customer knowledge to deliver a technical strategy and differentiated solutions to a broad spectrum of account stakeholders.
* Comprehends the customer's use cases, applications, and the perceived value of NetApp solutions.
* Maintains and expands the customer stakeholder base, managing key customer relationships.
* Develops and manages key relationships with alliance or reseller partners.
* Coordinates a wide range of NetApp and partner resources to develop and execute the technical strategy.
* Identifies growth opportunities beyond the existing customer base, workloads, and products.
* Continuously enhances industry, solution, and technical knowledge to increase relevance and presence in accounts.
* Refines soft skills and practices behaviors that enhance effectiveness and set high customer expectations.
* Increases NetApp revenue within aligned accounts, maximizing the share of wallet.
* Manages a portfolio that reflects NetApp's complete opportunities.
* Demonstrates a deep understanding of the customer's technical landscape and challenges.
Job Requirements
* Preferred : At least10 years of relevant experience within Account Selling / Account Management in a Presales capacity
* Technical expertise : Comprehensive knowledge of Storage technologies, partner offerings, and the competitive landscape from a customer business perspective.
* Results-driven : Demonstrates customer obsession and technical authority to win opportunities with appropriate workload specialist engagement.
* Communication and planning : Functions as a key member of the account team, engaging with customers and partners.
* Business acumen : Maps value propositions to customer requirements.
* Leadership : Provides technical leadership in team selling environments.
* Ownership : Manages the technical relationship with the customer at the executive level
* Knowledge of the Public Sectorspace in Singapore is a plus
Job Segment: Engineer, Pre-Sales, Engineering, Sales
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