Role Overview
We are seeking a dynamic Sales Engineer to drive revenue by managing the technical pre-sales process. You will partner with Sales Executives to evangelize Kaseya’s technology, deliver value-driven demonstrations, and architect tailored solutions for both prospective and existing customers.
Key Responsibilities
* Technical Demos & Presentations: Design and deliver compelling, value-based demonstrations tailored to client pain points, showcasing workflows across Kaseya's platform
* Sales Alignment: Partner with Sales Executives to close deals by leading technical evaluations, writing proposals, and handling technical objections
* POC Execution: Own the Proof of Concept (POC) process from start to finish, including infrastructure configuration, technical inputs, and final ROI validation
* Solution Design: Monitor and document technical requirements during discovery to build integrated solutions across IT Infrastructure monitoring, PSA, Security, BCDR, and IT Documentation
* Cross-Functional Collaboration: Act as the voice of the customer by sharing field insights with Product Management to help shape future product strategy
Qualification and Skills Design
* Experience: Proven pre-sales, IT, or SaaS experience with strong business acumen and the ability to translate complex technical features into tangible business value
* Core Infrastructure: Hands‑on experience with Windows Server OS, Virtualization (Hyper‑V/VMware), Server Monitoring (IIS, SQL, AD), and fundamental networking concepts
* Minimum of 3 years of experience as a Sales Engineer (SE) in IT, pre‑sales, or SaaS space, with strong business acumen and the ability to translate complex technical features into tangible business value
* IT Management Software: Deep understanding of Remote Monitoring and Management (RMM), Professional Services Automation (PSA), and IT service desk workflows
* Security & BCDR: Proficiency in endpoint/network security (AV, EDR, SIEM, Firewalls, Incident Response) and Backup/Disaster Recovery solutions
* Communication: Exceptional written and verbal English fluency. Highly comfortable meetings on the phone or video, presenting them to everyone from System Administrators to C-level executives
Education
Bachelor’s degree in computer science, Engineering, IT, or equivalent practical experience in the SaaS/IT space.
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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