Are you ready to develop the future of retail?
As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce.
VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world.
Job Description
Main roles:
Act as the primary technical interface between global team of solution engineers, key customers, partners and Engage R&D department
Provide expert guidance on how our products and services can address specific partner and client challenges and requirements
Troubleshoot and resolve technical issues (on-site and remote)
Deliver technical training and workshops to solution engineers, key customers, partners, L2 Support teams
Ensure successful deployment and customer satisfaction
Gather and relay customer feedback to Product Management and R&D
Contribute to technical documentation and knowledge base
Support new product introductions with monitoring of technical KPIs, conduct POC installations and ensure success.
Support exhibitions with new product introductions (fairs, CECs, showrooms)
Support continuous improvement of solutions and processes
Qualifications
Education :
Technical Education in respective area of IoT
Experience :
Several years of experience as a FAE role or similar
Background in IT, electronic engineering,and software
Knowledge of industrial IoT technology (HW, SW)
Strong understanding of WiFi infrastructures (authentication types, RSSI monitoring), Bluetooth LE
Able to communicate fluently in English in a business setting (verbal & written)
Skills/Abilities:
Ability to work independently
Ability to convey technical content in an understandable way
Team player willing to travel
Additional Information
We are innovative. We help individuals thrive.
VusionGroup is present in 19 countries worldwide. When you join us, you’ll become part of a globally distributed team of intellectually curious, committed, and collaborative colleagues.
The work is fast-paced, challenging, and demanding. Here, you’ll feel valued for your contributions as we reinvent modern commerce—together.
We feel supported. And so will you.
VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits that support you through whatever life brings, including:
Laptop (also for personal use)
Excellent public transport connections with financial support
Home office
Beautiful Mur River within walking distance
️ Canteen with varied meals and meal subsidies
️ Multicultural environment – work with colleagues from all over the world
For the advertised position, the collective agreement (KV) minimum base salary is €3,843.00 gross per month, with a willingness to pay above the KV depending on actual qualifications (for full-time employment).
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