(Sr) Care Network Manager (f/m/d), Region Eastern Austria
Biogen invites applications for the (Sr) Care Network Manager (Rare Disease) role in Eastern Austria.
About This Role
As a Care Network Manager, you closely interact with HCPs to identify patients in relevant rare disease indications and establish, enhance, and strengthen effective care networks within all therapeutic areas in scope. You also contribute to achieving and exceeding commercial goals for prioritized specialty assets in your territory.
What You’ll Do
* Support HCPs in identifying patients with rare diseases (e.g. Friedreich’s Ataxia) and manage high-profile accounts independently.
* Drive awareness and improvements in care networks for rare diseases, enhancing patient diagnosis and linkage to care.
* Engage with HCPs to boost brand perception and share market knowledge to support company goals and future product launches.
* Drive HCP engagement to enhance brand perception of Biogen’s prioritized assets (e.g. MS with neurologists) to meet or exceed targeted unit volume / patient numbers.
* Develop and execute omnichannel customer engagement plans tailored to territory characteristics and customer preferences.
* Guide segmentation and targeting activities, enhancing customer relationships through strategic planning and insights.
* Design initiatives for disease education, optimize patient pathways, and analyze patient access threats to propose solutions.
* Assess and improve patient journey quality, providing recommendations to the cross‑functional brand team.
* Collaborate closely with team members and medical colleagues to enhance referral networks and address HCP requests.
* Gather and share market intelligence, effectively communicating across all organizational levels.
Who You Are
The ideal candidate is a strategic thinker with strong communication skills, capable of independently managing high-profile accounts and driving improvements in patient care networks. You possess deep market knowledge, excel in omnichannel customer engagement, and collaborate effectively across all organizational levels to enhance disease awareness and consistently optimize patient pathways.
Required Skills
* Bachelor/Master’s degree in natural science, medicine or business.
* 5+ years of experience in the biotech/pharmaceutical industry in a field role, at least 3 years in rare disease / specialty.
* Track record of meeting or exceeding commercial goals, whilst effectively working with a cross‑functional brand team.
* High learning agility, ability to gain deep understanding of rare disease patient journey, care networks and prioritize work according to the product lifecycle.
* High willingness to travel, including overnight stays.
* Must be able to engage with Health Care Professionals in accordance with applicable country law.
* Fluency in German and the relevant language in the given territory.
* Very good English skills required.
Benefits / Compensation
Minimum annual gross salary of €75,000, depending on qualification and experience. Job Level: Management.
Why Biogen?
We are a global team committed to excellence and innovation, offering stability, resources, and an environment where individual contributions make a significant impact. Our culture of inclusion and belonging empowers diverse perspectives and drives the development of life‑changing medicines.
EEO Statement
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
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