You take over the technical support for our key customers. As the main contact person for the customer, you will support them in technical issues and develop concepts for the further improvement of the installed base. The position is based at the headquarters in Austria and is supported by top-class support teams on a technical and organisational level.
Responsibilities:
* Identifying and analysing customer needs
* Realisation of customer needs together with the technology department
* Strategy development / customer consulting to optimise and increase system performance
* Management and coordination of technically demanding projects
* Interface function between customers, service and sales organizations as well as our internal departments
* Project tracking and supporting coordination of customer support activities in the assigned sales area
* Presentation and coordination of technical innovations and improvement programs for the installed base
Requirements:
* A completed technical degree (FH/UNI) or in-depth knowledge in the field of electrical engineering, mechanical engineering or microsystems technology
* Professional appearance, high competence in presentations
* Enthusiasm, ability to work in a team, goal orientation
* International working style
* Fluent in Business English
* Willingness to travel
We insiders at EVG are one thing above all: people. We support old and new INSIDERS wherever we can - because only together do we make high-tech possible.
With flexible working time models and a flexitime model with time off in lieu, we support a good work-life balance.
Insider Restaurant: Insiders can choose between three menus and a salad buffet from the modern cuisine of the in-house restaurant "Innside Gourmet" every day at reasonable prices.
Mentoring program and permanent employment contracts: New employees have an easy start thanks to extensive introductory and further training programs and a mentoring program.
Company Kindergarten and Summer Camp: Free child care for the children of our INSIDERS from about 1 year old and Summer Camp for school children.
Supplementary insurance & company pension scheme: Insiders have access to collective private accident and health insurance, as well as company pension options.
Insiders participate directly in the company's success through bonus payments and are rewarded for the successful placement of new insiders.
The gross salary for this position is at least EUR 54.600,-- per year (excluding overtime payment and benefits). Overpayment is possible, depending on your qualification and professional experience.
If you have further questions about the job description or the application process, our HR team will be happy to help you. Do not hesitate to contact us directly if you have any other concerns. We are looking forward to hearing from you.
Apply online as Technical Key Account Manager (m/f/d)
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