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Drive operational excellence and assist with leading a high-performing aquatic team. Make a real impact in your community.
City Venue Management is seeking an experienced and motivated Operations Manager to join the leadership team at Jindalee Pool.
This is an exciting opportunity for a hands‑on leader who thrives in a fast‑paced environment and is passionate about aquatic safety, team development and delivering exceptional customer experiences. Working closely with the Facility Manager, you will play a key role in the day‑to‑day leadership of the venue, ensuring our facility operates safely, efficiently and to the highest standard.
If you're ready to take the next step in your aquatic leadership career and help shape the future of a thriving community facility, we'd love to hear from you.
What You'll Be Doing
As Operations Manager, you'll be a visible and active leader across the facility, supporting staff, engaging with patrons and ensuring operational excellence across all areas of the venue.
* Overseeing pool plant operations, daily checks, and water quality management
* Leading lifeguards and duty managers and supporting all staff as part of the leadership team
* Monitoring aquatic supervision standards and ensuring safe supervision modes
* Supporting the Facility Manager with rostering and administrative tasks
* Keeping the venue clean, organised and presented to a high standard
* Responding to first aid needs and emergency situations with confidence
* Assisting with customer enquiries, complaints and general patron support
* Supporting sales activity across Learn To Swim, squads, and memberships
* Helping run staff training sessions across aquatic safety, customer service, and pool plant
About You
You're an energetic and capable leader who enjoys being on the pool deck, supporting your team and solving problems in real time. You lead by example, communicate effectively and take pride in delivering outstanding facility standards.
* Availability to work at least 1 day at the weekend across opens and closes
* A strong understanding of lifeguarding, supervision requirements, and aquatic safety
* Solid knowledge of pool plant operations including troubleshooting and corrective action
* The ability to work across lifeguarding, duty management, and leadership responsibilities as needed
* Confident communication skills and the ability to work positively with staff, patrons, schools and community groups
* Excellent time management and the ability to stay organized in a fast‑paced environment
* Previous aquatic or leisure facility experience is preferred
Why Join CVM?
At CVM, our people are at the heart of everything we do. We invest in our teams and create opportunities for growth, development and career progression.
Benefits Include
* Supportive and collaborative leadership team
* Ongoing training, professional development and leadership opportunities
* Career progression within a growing and expanding organisation
* Free pool access
* Discounted swim lessons
* Access to the Fitness Passport program
* Employee recognition and wellbeing initiatives
* The opportunity to make a meaningful impact within your local community
Required Qualifications
* Blue Card (Working with Children Check)
* Current CPR Certificate
* Current First Aid Certificate
* Pool Lifeguard Certificate
Highly Regarded
* Teacher of Swimming and Water Safety Qualification
* Previous Duty Manager or Operations leadership experience
Our Commitment to Child Safety
CVM is dedicated to the safety, wellbeing and inclusion of all children. We take a proactive and preventative approach to child safety by providing ongoing training and following best‑practice policies in partnership with Child Safeguard, the leading independent child protection experts in our industry.
We are also proud to be an equal opportunity employer. We value diversity and are committed to creating an inclusive and welcoming workplace for all team members.
Ready to Dive In?
If you're a passionate aquatic professional looking for your next leadership opportunity, apply today and join the team at Jindalee Pool.
Help us create safe, welcoming and memorable experiences for our community every day.
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