Job ID:
Date posted: 05/06/
Who you are
You are passionate about IKEA our range as well as our customers and you cannot wait to inspire others with this passion
You are as enthusiastic about recovery as we are and want to leave your footprint with your colleagues and our customers by developing innovative, fresh ideas and perspectives that add value
You are pro-active, hands on and analytical with a focus on identifying root causes and taking the lead in reaching better ways of working within the recovery and quality processes
You have already gained leadership experience (preferably in retail).
You know what impact the life cycle of products have on our business and know how to use KPIs to develop business
You are a communication talent both in German and in English
Your responsibilities
Lead, coach and develop the Product Quality & Recovery team with a focus on putting the customer first in everything we do.
Co-operate across functions in the customer meeting point to ensure everyone understands and actively contributes to the product quality & safety and recovery processes.
Establish the pre-requisites for the team to deliver customers a great commercial shopping experience, as well as efficient circular recovery operations to reduce the environmental and financial impact of the products that end up in the reverse flows.
Identify and continuously ensure optimal usage of common working methods, processes and tools related to the product quality, safety, and recovery processes.
Develop the team and its individual members and ensure plans for succession.
Apply now!
The minimum salary for this position is based on full-time employment (38.5 hours per week) 3, gross per month (all-in contract).
Working hours: Flexible from Monday to Saturday, 5 days per week - every second Saturday.
We expressly welcome applications from people with disabilities as well as from different ethnic backgrounds.
Good to know: Our selection process starts before the application deadline. As soon as we have found suitable candidates, we finalise the selection process.
So send us your letter of motivation and CV with all the relevant information we need to know about you as soon as possible. We look forward to receiving your application!
We are looking for people who are open-minded, appreciate Swedish corporate culture and have a love of interior design. We make sure that our employees feel at home with us.
You can find out more about our benefits and development opportunities here: